Not able to schedule an exam due to error.

Question

Hi,

Hope you are doing good.

I am facing error while scheduling an exam.
The error must be because of multiple attempt while trying payments due to some issue with transaction.
Here is an error I am getting.

"We can’t access your Microsoft profile as it appears to be blocked on Pearson VUE.
You can contact Pearson VUE Support for further assistance. If you still need help, please click Ask a question on the Microsoft Certification Program support forum."

Please help me on the same, I tried to contact Pearson VUE as mentioned in the error but not able to reach on call.

Thank you in advance.

Best regards.

Answer 1

Microsoft Certification Program is supported on their own forums. I'd try asking for help with exam scheduling in dedicated forums here. (Participate\Ask A Question)
Exams/Exam Registration/General Registration Questions
Exams /Exam Registration and Scheduling/Scheduling with Pearson Vue
Pearson VUE Customer service
Pearson VUE contact / chat

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