How to remove the pop up, "youmay be a victim of software counterfeit" or how to get a genuine software copy without paying for it since this copy is not counterfeit!

Question

I have this continuing pop up at the bottom of my desktop that says I may be a victim of software counterfeiting and this is not true as my son put this copy on my computer.  I need to remove this pop up for good or find out a way to make this copy genuine without having to pay for this.  I tried upgrading to Windows 7, but it is not compatible.  I have registered on Microsoft and have a key, but Microsoft will not accept my key.  Can I get a new key to validate or something or how do I just remove this stupid pop up for good?  I need step by step instructions.  Please help me asap.  Thank you, Dianne

Answer 1

can I get a new key to validate or something or how do I just remove this stupid pop up for good?

Than you  angus

Answer 2

Hello harnie

To avoid confusion and because this thread is old, please begin your own, new thread about YOUR specific problem and computer. State your current IE version and full Windows version (e.g., WinXP SP3; WinXP 64-bit SP2; Vista SP2; Vista 64-bit SP2; Win7; Win7 SP1; Win7 64-bit; Win7 64-bit SP1) in your first post. Thank you.

Answer 3

i try the 1sr step then 8 said that it is "the plug-in is loaded correctly"  but when i trying to click the CONTINUE in the 2nd step, nothing happens.  What  should i do to complete this process so that my computer will go back to normal. PLS HELP ME!!! thnx

Answer 4

To answer your question, I believe yes there was a change as far as hardware.  I am not real savvy with computers, but I used to have a genuine copy of windows, but my son had to re-format it and he then put this windows software on my computer, thus the pop up.  I don't want to have him re-format it with the genuine copy again as he lives 3 hrs. away.  I tried the link you provided also, but this does not work either.  What else can I do?  So far, this has not helped me at all. 

I ALSO FOUND THIS ON ONE OF YOUR WEBSITES, BUT HOW DO I DO THIS?

Validation Status: Action Required

The validation process cannot continue because your web browser is not configured to run the script required by the validation process. To extend the functionality of a Mozilla-based Web browser, you can download the required plug-in and continue with the validation

The following will help you fix this problem and continue with validation.

   1. In the WgaPluginInstaller.exe pop up window, select Save File.

   2. Open the .exe and follow the steps to install the plug-in.

   3. Once the plug-in is installed, click the Refresh button below to verify that the plug-in loaded correctly.

      Refresh

      Windows Genuine Advantage Plug-in loaded correctly.

   4. If the message shows that the plug-in loaded correctly, then click the Continue button below to resume the validation process.

      Continue

   5. If the message does not show that the plug-in is loaded correctly, you have two options. You may click on the Continue to learn why the plug-in failed to install. Otherwise, you may click the Validate Now button below to launch the alternate validation process (optimized for browsers unable to run the original validation script).

      Validate Now

Validation Status: Processing

Please wait...

Microsoft Genuine Advantage validation is in progress. Thank you for your patience. Depending on your internet connection, this could take up to 10 minutes.

Please do not navigate away from this page while validation is in progress.

By using genuine Microsoft software, you can be confident that you will have access to the latest features, security, and support, which will help to improve your productivity and expand the capabilities of your computer.

http://us.mc1211.mail.yahoo.com/mc/options?mailop=1&noFlush&.rand=1757695482

Answer 5

Hi Demanett,

· Do you remember any recent hardware or software change made on the computer prior to the issue?

· What is the service pack installed?

You may try the steps listed in the below link: You are prompted to activate Windows XP or Windows Server 2003 every time that you start the computer: http://support.microsoft.com/kb/312295  

For more information: Description of the Windows Genuine Advantage Notifications application: http://support.microsoft.com/kb/905474