Error 4388 during Azure Backup server installation

Yash 1 Reputation point
2021-01-27T12:54:42.747+00:00

We have plans to start using Azure backup for our on premises environment.
i prepared win server 2019 new machine
i download Azure backup V3 from ms website
i tried to install the setup but receive error : id 4387.

[1/27/2021 2:15:37 PM] Information : Adding reports to database
[1/27/2021 2:15:48 PM] Information : Add the machine to intranet security zone
[1/27/2021 2:15:48 PM] Information : Create and set password for Reporting account:DpmReport
[1/27/2021 2:15:48 PM] Information : End configuration.
[1/27/2021 2:15:48 PM] Information : **************************************************************************************
[1/27/2021 2:15:48 PM] Information : powershell process started with file C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe , args -Command ". 'C:\Program Files\Microsoft Azure Backup Server\DPM\DPM\bin\DpmCliInitScript.ps1'; $setting = Get-DPMCloudSubscriptionSetting -DPMServerName 'HRZAZUREBACKUP';Set-DPMCloudSubscriptionSetting -DPMServerName 'HRZAZUREBACKUP' -SubscriptionSetting $setting -StagingAreaPath 'C:\Program Files\Microsoft Azure Backup Server\DPM\StagingArea';Set-DPMCloudSubscriptionSetting -SubscriptionSetting $setting -Commit -ErrorVariable 'ErrVar' -ErrorAction SilentlyContinue;$ErrVar >> 'C:\Program Files\Microsoft Azure Backup Server\DPM\DPMLogs\stagingAreaCreationErr.log'
[1/27/2021 2:15:48 PM] *** Error : CurrentDomain_UnhandledException
[1/27/2021 2:17:48 PM] * Exception : Invoking Watson with Exception: => System.ComponentModel.Win32Exception (0x80004005): This program is blocked by group policy. For more information, contact your system administrator
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.BackEnd.InvokePowerShellScript(String script, Boolean waitForExit)
at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.VenusProgressPage.InstallerThreadEntry()
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ThreadHelper.ThreadStart()

Azure Backup
Azure Backup
An Azure backup service that provides built-in management at scale.
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  1. Stanislav Zhelyazkov 21,506 Reputation points MVP
    2021-01-27T13:14:41.12+00:00

    Hi,
    Seems that you have some group policy applied on the machine that is blocking the installation. Best is to contact your system/Active Directory administrators so they can add the software/PowerShell to the allowed list.

    Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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