my printer picture will not go to my printer
Documents stuck in print queue with "Error - Printing"
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Anonymous
This is a new laptop, Windows 7 Home Premium 64 bit, and I have installed drivers for my HP Laserjet CP1215, completely by-the-book and also exhausted HPs support. This printer is supposedly fully supported by W7 64 bit.
Whenever I try and print a document, from WordPad, Adobe Reader, Word, whatever, it just appears in the print queue with the Status as "Error - Printing".
If I run the HP diagnostics utility, it can print test pages, no problem. So the USB connection and actual printer are fine. They also work fine with other PCs.
I've checked the print spooler is up and running in "Services". If I stop and then re-start the print spooler, the document prints!Any help greatly appreciated, I'm running out of options here!
Windows for home | Previous Windows versions | Devices and drivers
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Anonymous
2017-11-09T01:58:26+00:00