How to fix Error 1324. The path documents and setting C contains an invalid character.

Question

I have been trying to install a Polar application (for heartrate). However when I try running it, It displays this message. I had succesfully downloaded it once before and it ran great. But now it wont seem to want to cooperate. Does anyone know the solution?

Answer 1

Hello seabass1414,

These error messages can occur if the Windows registry contains invalid characters.

Step 1:

Remove Invalid Character from the Registry

You can search the Windows registry for the invalid character that is displayed in the 1324 error message and replace all instances of the invalid character with the correct character. For example, if the 1324 error message refers to "system32/", you should search for "system32/". If you find any instances in the registry, modify them, so that the registry values correctly reference the System32 folder.

1.   ClickStart, and then click Run. In the Open box, typeregedit, and then click OK.

2.   On theEdit menu, click Find.

3.   In theFind What box, type the character string reported in the 1324 error message, and then clickFind Next.

4.   If you find the problematic string, make any necessary changes, and then press F3 to find the next occurrence.

5.   Repeat step 4 until you locate and change all incorrect references.

6.   On theRegistry menu, click Exit.

7.   Re-run Office Setup.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 (http://support.microsoft.com/kb/322756/ ) How to back up and restore the registry in Windows

Step 2:

Also, this behavior can occur if you type an invalid destination in the Folder name box on the Change Current Destination Folder screen.

To resolve this issue, specify a destination that resides on a local hard-disk drive in the Folder name box on the Change Current Destination Folder screen.

Regards,

Savan – Microsoft Support.