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Programs close-faulting module NTDLL.DLL

Anonymous
2011-01-30T04:22:58+00:00

Faulting Module NTDLL.DLL

A couple of days ago programs started closing with no error. When I look up the report in Event Viewer I see that the faulting module is ntdll.dll This is really getting annoying since it is hampering my ability to do my job. This affects programs such as Chrome, FireFox, Apache, and Spyware Doctor.

Windows for home | Previous Windows versions | Apps

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  1. Anonymous
    2011-05-24T14:11:07+00:00

    Fault with ntdll.dll must have been the nvidia driver update. Reinstalled windows updated but left off the nvidia display update and all is well pity I couldn't roll back but hey alls well that ends well. Many thanks to all for the help.

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  1. Anonymous
    2011-02-05T04:54:50+00:00

    Do you get this problem if you test from Safe Mode?

    Advanced startup options (including safe mode)

    http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

    If the problem is not reproducible in Safe Mode see if you can follow the next article and isolate the cause.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    http://support.microsoft.com/default.aspx/kb/929135

    You could also test for the problem when logged on as another user (which you may need to create for testing purposes).

    Try running ChkDsk to check your drive for errors. Right-click your Drive icon/ Properties/ Tools/ Error Checking.  Try it first by not checking either box (this will run it in a Read-only mode) to see if it flags any hard drive or file problems.  If it does, restart  it by ticking both boxes, and rerun it to allow it to attempt to fix any found problems.

    A check for malware might be worthwhile too.

    I see lots of recommendations here for programs like -

    Malwarebytes' Anti-Malware

    http://www.malwarebytes.org/mbam.php

    SuperAntispyware

    http://superantispyware.com/

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  1. Anonymous
    2013-10-21T12:21:38+00:00

    Same issue here

    http://sdrv.ms/17byruu

    Can you help me?

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  2. Anonymous
    2011-05-12T21:31:30+00:00

    I was thinking about IE 9 (and using it) when I mentioned that setting.  To be honest I have not used IE 8 for about a year, so maybe that setting is just not there?  The reason I mentioned it in the first place was that in similar circumstances (no link) a person changed a similar type setting on their Video Card Properties to fix problems with Windows Live Messenger.  So from my point of view you are on the right track looking at Nvidia as a possible cause.

    Have you thought about updating to IE 9, it seems pretty stable to me?  If you did, then at least you would have that extra setting available.

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  3. Anonymous
    2011-05-12T13:32:28+00:00

    I am using IE8 as my browser, can't find the item specified in your note in the advanced tab. Many thanks I am going to re-install windows when I can and ensure I don't install NVIDIA manager to see if that changes the effect on mail but using compat. wizard showed mail set at 256 colors for some reason yet display set at 1024x768. 32bit colors.

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