Question on how to cancel my personal subscription to Microsoft Office 365

Question

My work has just sent me Microsoft Office 365 -- I need to cancel my personal subscription before Feb. 7th when the annual fee of $99 is automatically charged to my credit card. I can't find a way to cancel my subscription. It is under: ncoXXXXXgan@yXXXo.com

Answer 1

You can follow along here.
https://learn.microsoft.com/en-us/microsoft-365/commerce/subscriptions/cancel-your-subscription?view=o365-worldwide
https://support.microsoft.com/en-us/account-billing/how-to-cancel-your-microsoft-subscription-c2c6b0e3-cab3-cb98-d83e-c9ad54620530

--please don't forget to Accept as answer if the reply is helpful--

Answer 2

@Nancy Morgan
If you want to cancel your personal subscription, please refer to DSPatrick's second link.

As the tag "office-itpro" focus more on genreal qustions of Office desktop clients, and the issues of Microsoft365 subscription are not supported on Q&A forum currently.
If you have further questions about "how to cancel my personal subscription to Microsoft Office 365", I would suggest you chat with Microsoft online, or you may post a new thread on the following forum.
Microsoft Answers forum for Accoun, billing and sign-in

Thanks for your understanding.

---

If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.