Question on how to cancel my personal subscription to Microsoft Office 365

Nancy Morgan 1 Reputation point
2021-01-29T20:31:26.86+00:00

My work has just sent me Microsoft Office 365 -- I need to cancel my personal subscription before Feb. 7th when the annual fee of $99 is automatically charged to my credit card. I can't find a way to cancel my subscription. It is under: ncoXXXXXgan@yXXXo.com

Office Management
Office Management
Office: A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Dave Patrick 426.2K Reputation points MVP
    2021-01-29T20:42:44.283+00:00
    1 person found this answer helpful.
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  2. Emily Hua-MSFT 27,551 Reputation points
    2021-02-01T05:23:11.647+00:00

    @Nancy Morgan
    If you want to cancel your personal subscription, please refer to DSPatrick's second link.

    As the tag "office-itpro" focus more on genreal qustions of Office desktop clients, and the issues of Microsoft365 subscription are not supported on Q&A forum currently.
    If you have further questions about "how to cancel my personal subscription to Microsoft Office 365", I would suggest you chat with Microsoft online, or you may post a new thread on the following forum.
    Microsoft Answers forum for Accoun, billing and sign-in

    Thanks for your understanding.


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