KB2686509 repeatedly fails with Error code 0x8007F0F4

Question

KB2686509 repeatedly fails with Error code 0x8007F0F4

Answer 1

This is obsolete

I wrote a VB Script to fix two problems while running microsoft security update KB2686509

HKLM\SYSTEM\CurrentControlSet\Control\Keyboard LayoutandHKLM\SYSTEM\CurrentControlSet\Control\Keyboard Layouts

for those who are no registry freaks.

*Here you can download my little hotfix as ZIP-file.*

What does it do? Nothing magic!

1. Makes a registry backup

2. delete entries in Keyboard Layout

3. checks every keyentry in Keyboard Layouts against existing file in %SystemRoot%\System32

Hope I help someone with this script.

Regards

Christian from Germany

Update 2012/06/03

I have written a batch file too. So you can use this instead the vbs solution.

It's a little bit harder, because the batch file exports the two keys, deletes them, creates blank entries. Then you have to run the KB2686509 again! After doing this do not reboot, press continue in the command window (restoring old entries) and then reboot.

If one of the (bad) keys does not exists, the batch file creates a blank entry, so KB2686509 should work.

Here you can download the batch file http://www.vivus.net/dl/

Answer 2

New instructions OF 6/19/2012

The FIX-IT’s for this KB have been released today for this Security update. They are available for download at : http://support.microsoft.com/kb/2686509

• To perform steps 1 through 3 in the "Let me fix it myself" section, run Microsoft Fix it 50882.  ( http://go.microsoft.com/?linkid=9812279  )
• To perform step 5 in the "Let me fix it myself" section, run Microsoft Fix it 50883.  (http://go.microsoft.com/?linkid=9812280)

========================

Since we’ve figured it out, can you see if any of these solutions fixes you up?

Edit on Sunday 5/13 - I figured out the problem.  I had remapped a keyboard key.

If you are hitting this error and do NOT have a faultykeyboard.log file see if you can follow this post and get the patch installed:

KB2686509 - Failure - due to remapping of a key - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10829.kb2686509-failure-due-to-remapping-of-a-key.aspx

If you upgraded from Windows ME or 98 to XP (you see nothing but .kbd files listed in your faultykeyboard.log file) -- follow this post:

KB2686509 - Failure - due to upgrade from Windows ME or 98 to Windows XP - TechNet Articles - United States (English) - TechNet Wiki:

http://social.technet.microsoft.com/wiki/contents/articles/10876.kb2686509-failure-due-to-upgrade-from-windows-me-or-98-to-windows-xp.aspx

If you have DLLs noted in the faultykeyboard.log file but can't find them on your PC follow this post:

KB2686509 - Failure due to missing DLL files - TechNet Articles - United States (English) - TechNet Wiki:**http://social.technet.microsoft.com/wiki/contents/articles/10880.kb2686509-failure-due-to-missing-dll-files.aspx**

IF NONE OF THESE WORK, email susan-at-msmvps.com and I'll have someone from Microsoft call you back to fix your system.

==========

Freudi always posts great analysis:

2686509 (MS12-034) - Vulnerability in the keyboard layout handling on Windows XP SP3 - 8:05:12 - patch-info.de:

http://translate.googleusercontent.com/translate_c?hl=en&ie=UTF8&prev=_t&rurl=translate.google.com&sl=de&tl=en&u=http://patch-info.de/artikel/2012/05/08/1324&usg=ALkJrhgcu5tcIlkGoRk0XYjsGBlgYvLePw

Answer 3

If trying to click link for details on KB2686509 you get a 404 error.  (I have same problem, same error code. 3 failed attempts.

Answer 4

Same problem here, WinXP 32bit. All other patch tuesday updates installed without issue.

Answer 5

Same here on 2 XP3 boxes. Additionally, http://support.microsoft.com/kb/2686509 states to find Faultykeyboard.log in the Windows directory as part of the fix. I don't have that file on either box.

Here's the error log, a solution would be greatly appreciated!

[KB2686509.log]

0.625: ================================================================================

0.625: 2012/05/08 13:56:25.656 (local)

0.625: C:\WINDOWS\SoftwareDistribution\Download\3438087687b5dd8accc81e44f72f02e7\update\update.exe (version 6.3.13.0)

0.687: DoInstallation: GetProcAddress(InitializeCustomizationDLL) Returned: 0x7f

0.687: Failed To Enable SE_SHUTDOWN_PRIVILEGE

0.703: Hotfix started with following command line: -q -z -er /ParentInfo:30d007c99a5da84f8e81baa6461134ae

0.703: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2

3.750: Return Value From IsMachineSafe = 0

3.750: IsMachineSafe returned 441092

3.750: Fist Condition in Prereq.IsMachineSafe.Section Failed

3.750: Condition Check for Line 1 of PreRequisite returned FALSE

3.766: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

3.766: KB2686509 Setup encountered an error:  Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

3.766: ReadStringFromInf: UpdSpGetLineText failed: 0xe0000102

3.766: Setup cannot continue because one or more prerequisites required to install KB2686509 failed. For More details check the Log File c:\windows\KB2686509.log

3.766: Update.exe extended error code = 0xf0f4