Unable to uninstall Adobe Reader 10.1.3. Error - The patch package could not be opened.

Question

Original title: Under Add or Remove Programs, what is meant by a patch package?

I'm trying to remove the program Adobe Reader 10.1.3 & when I try to remove it, I get an error message that states this: The patch package could not be opened.  Verify that the patch package exists & that you can access it, or contact the application vendor to verify that this is a valid windows installer patch package.

Answer 1

Hi,

A Windows Installer patch (.msp file) is a file used to deliver updates to Windows Installer applications. The patch is a self-contained package that contains all the information required to update the application.

A patch package contains the actual updates to the application and describes which versions of the application can receive the patch.

Method 1:

Refer to the article and try to run the troubleshooter:

Fix problems with programs that can't be installed or uninstalled

http://support.microsoft.com/mats/Program_Install_and_Uninstall

Method 2:

Refer to the article and check if it helps:

Update, patch | Acrobat, Reader 10.x | Windows, Mac OS

http://helpx.adobe.com/acrobat/kb/update-patch-acrobat-reader-10.html

Answer 2

The trouble shooter worked!! Thankyou so much. Adobe wouldn't uninstall because I over cleaned my HDD and deleted some key adobe files. All good now.

Answer 3

Hi,

Glad to know that the issue has been resolved. If you have any further issues on the computer, please post your question regarding Windows and we will be happy to help you.

Answer 4

Hi Rohit,  I'm sorry for not replying right after your answer.  I used information from your answer to fix my problem completely.  Thank You very much.

Sincerely,

Frederick Marchitelli