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Justin-9372 avatar image
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Justin-9372 asked ChristianPodlewski-2216 published

Windows 10 Home to Pro Update became Enterprise and won't activate

My Windows 10 Pro update purchased from Microsoft store failed to install and left me with Enterprise edition that I can't activate.

History:

  • Purchased laptop that came with Windows 10 Home.

  • After signing into my Microsoft account, I purchased a Windows 10 Pro update.

  • I then followed the link to install the update.

  • Note: my installation only has one user account with Administrator privileges.

  • The update started, but after a small while, it reported Error Code: 0x080070005 (which Google tells me is 'access denied')

  • At this point, the update window would not close, so I had to right click it via the task bar and select the 'Close Window' option.

  • After this, I attempted to re-do the update, but Windows presented no option to retry the update and seemed to consider the update as complete .

  • It is at this stage that I noticed that Windows had reported itself as Windows 10 Enterprise and not Windows 10 Pro.

  • PC reboot didn't change anything.

  • Also, if I attempt to activate it, the activation fails.

So... how should I resolve this issue?

Justin

windows-10-general
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KapilArya avatar image
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KapilArya answered ChristianPodlewski-2216 published

Hello,

See if this fix helps you:

https://www.kapilarya.com/fix-upgrade-from-windows-10-home-to-pro-results-in-enterprise-edition

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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Very similar issue except that: Purchased a new HP Pavilion loaded with Windows 11. Downloaded an upgrade in Microsoft Store for Windows 10/11 Pro $99. Installed, it immediately failed. When I restarted the computer, it now shows Windows 11 Enterprise but NOT activated and "cannot activate on this device because you don't have a valid digital license or product key". What now? HELP

NEVERMIND! IT SEEMS TO HAVE WORKED ON 11 AS WELL. YOU ARE A GOD SEND IF IT DID!!! THANK YOU

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I had the same issue with Windows 11 (after upgrading from home to pro via Mcrosoft Store it showed as enterprise edition and would not activate). This answer helped, thank you!

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Justin-9372 avatar image
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Justin-9372 answered

Many thanks.

Changing the product key by specifying a Generic Windows Pro key (and thus downgrading from Enterprise to Pro) did the trick.

My installation is now activated and reports itself to be Windows Pro.

Cheers

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KapilArya avatar image
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KapilArya answered

Glad we could help! Thanks for your update.

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