Xbox Music Error 0xc00d11cd (0x8000ffff)

Question

Starting today I'm getting the 0xc00d11cd (0x8000ffff)  Can't play error when streaming music using my Xbox Music Pass.

Happens when trying to stream/play any song.

Anyone seeing this error?

Answer 1

Starting today I'm getting the 0xc00d11cd (0x8000ffff)  Can't play error when streaming music using my Xbox Music Pass.

Happens when trying to stream/play any song.

 

Anyone seeing this error?

Rebooting surface seems to have resolved this.

Answer 2

Starting today I'm getting the 0xc00d11cd (0x8000ffff)  Can't play error when streaming music using my Xbox Music Pass.

Happens when trying to stream/play any song.

 

Anyone seeing this error?

I found this solution and it fixed the problems for me!

It may be due to your audio drivers not supporting the protected audio stream. If you’re like me and upgraded to Windows 8, you might find that there aren’t any newer sound card drivers available. Luckily, there’s an easy solution, assuming you’re comfortable with editing the registry:

1. Open regedit and navigate toHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Audio.
2. Change the DisableProtectedAudioDG value from 1 to 0 and reboot.

Answer 3

Excellent! This has been puzzeling me for a week!

Came from an on-line upgrade from Win7. VIA did not provide new drivers yet. XBOX Music works fine now.

Answer 4

Starting today I'm getting the 0xc00d11cd (0x8000ffff)  Can't play error when streaming music using my Xbox Music Pass.

Happens when trying to stream/play any song.

 

Anyone seeing this error?

I found this solution and it fixed the problems for me!

It may be due to your audio drivers not supporting the protected audio stream. If you’re like me and upgraded to Windows 8, you might find that there aren’t any newer sound card drivers available. Luckily, there’s an easy solution, assuming you’re comfortable with editing the registry:

1. Open regedit and navigate toHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Audio.
2. Change the DisableProtectedAudioDG value from 1 to 0 and reboot.

As a side note this problem happened to me on Surface RT. The key didn't exist for me so I created a dword with the above name and a value of 0 after a restart it worked ok again.

Answer 5

Thank you so much!