Windows Key Shuts down the computer

Question

In the keyboard when I press the left CTRL key the internet browser launches and turn the sounds off, when I press the right CTRL key the window BACKS, when I press the F5 key the search window launches and when the left Windows key is pressed, the computer shuts down. I am using windows 7 Professional 64-bit

Answer 1

same problem exist but there's no check-mark beside "Turn On Sticky Keys"

Answer 2

I have the same problem but there's no check-mark beside "Turn On Sticky Keys" and with the onscreen keyboard i don't have that problem , but when i use the keyboard again the problem remains.......

Answer 3

Hi Benedict02,

Thank you for posting your question in Microsoft Community. We are glad to help you!

From your issue description, I understand that you are **unable to use the keyboard normally.**Please correct me if I have misunderstood the issue.

Before we proceed with troubleshooting, I need to ask few questions.

1. Did you set any macros (a program to create Shortcut key to perform function)?
2. Have you made any recent hardware or software changes to the computer prior to this issue?
3. Is this a desktop computer or laptop?
4. What is the make and model number of the computer and keyboard?

Try the methods and check after each method:

Method 1: Check the status of the issue using “Onscreen Keyboard”:

http://windows.microsoft.com/en-us/Windows7/Type-without-using-the-keyboard-On-Screen-Keyboard

Method 2: Disable “Sticky Keys” feature if it is turned on:

a)      Click the "Start" menu and then click "Control Panel."

b)      Click "Ease of Access Center" from within the Control Panel window.

c)      Click "Make The Keyboard Easier To Use" from within the Ease of Access Center window.

d)      Remove the check-mark beside "Turn On Sticky Keys" to prevent sticky keys from being accidentally turned on.

e)      Click "Apply" to save your changes and then click "OK" to close the window.

If the issue persists, post your reply with results and questions asked as above. We are happy to assist you with advanced troubleshooting steps.

Hope it helps.