Remove Properties function fails on removing location info on photos from Windows Phone

Question

On photos taken with smartphones running Windows Phone 7.5, the "remove properties and personal information" feature fails on removing GPS coordinates from the pictures.

After importing the picture to my computer, I right-click the picture in Windows Explorer and go in Properties>Details tab.

I click "remove personal information"

I get an error saying it was unable to remove the property. It fails on all three GPS properties: Latitude, Longitude and Altitude.

Any idea why?

Answer 1

Turn Bluetooth on.

Turn bluetooth on on your iphone or phone when downloading your photos to the computer, and keep it connected while you erase the properties. Worked great! Finally figured that out. Hope that works for you

Answer 2

Seriously, this is beyond any decency on the part of Microsoft. Unfortunately, as Microsoft focuses on often useless software their code becomes more and more buggy. What's worse, they don't even address it. It's 2017 and the issue still persists (at least on Windows 7). Now I will have to try and install a bunch of 3rd party software exposing my system to all kinds of security risks.

Answer 3

It's fixed in Windows 8 and up.

Answer 4

Exactly the same problem.  Every attempt to remove GPS info in Win 7 Ultimate fails.  Every single time.  Pic was taken with an iPhone.  It is really frustrating that something as basic as this just WILL NOT WORK.

Answer 5

As I've mentioned, this is fixed in Windows 8 and up. Windows 7 is more than 8 years old at this point and is in maintenance mode. It's not going to have this problem fixed.