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Remove Properties function fails on removing location info on photos from Windows Phone

btbt 11,786 Reputation points Volunteer Moderator
2012-06-04T13:03:07+00:00

On photos taken with smartphones running Windows Phone 7.5, the "remove properties and personal information" feature fails on removing GPS coordinates from the pictures.

After importing the picture to my computer, I right-click the picture in Windows Explorer and go in Properties>Details tab.

I click "remove personal information"

I get an error saying it was unable to remove the property. It fails on all three GPS properties: Latitude, Longitude and Altitude.

Any idea why?

Windows for home | Previous Windows versions | Files, folders, and storage

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  1. Anonymous
    2017-12-07T09:11:59+00:00

    As I've mentioned, this is fixed in Windows 8 and up. Windows 7 is more than 8 years old at this point and is in maintenance mode. It's not going to have this problem fixed.

    I used Karedoko on my mobile device.  It wasn't really obvious at first what to do,  but you take the pin on the map and move it somewhere else, and it will change the GPS coordinates, though it was hard to get that to update on my computer. 

    Or, easiest method, forward the picture to yourself, by e-mail, and you have the option to do so without the metadata.  Problem solved.

    Why Windows would make it impossible to delete metadata is beyond me.  Poor design, and I don't feel like going through an entirely different operating system to fix it, especially when there are still bugs in that one to be worked out, and programs that aren't compatible.  Anyway, I found a fix that actually worked. 

    Thanks, K

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