Windows Update will not work, getting error 0x80240022

Question

I cannot download Windows Update, either one at a time or in groups. When I try to fix it with MS Security Essentials,  I keep getting one of two error messages: Error Code 0x80070424 or Error Code 0x80240022. I have 27 important updates since June that won't download. Also, my Windows Firewall will not turn on or off properly. Help, anyone?

Answer 1

Hi contactRaul,

I would suggest going through the article here with some troubleshooting regarding your error.

Hope this helps!

Answer 2

I cannot download Windows Update, either one at a time or in groups. When I try to fix it with MS Security Essentials,  I keep getting one of two error messages: Error Code 0x80070424 or Error Code 0x80240022. I have 27 important updates since June that won't download. Also, my Windows Firewall will not turn on or off properly. Help, anyone?

Thank you for your assistance to my query. I followed your instructions and went to Services menu, where I discovered that Windows Firewall and Background Intelligent Transfer Service are missing from the Services menu. I did change Windows Update and Bitlocker Drive Encryption Service to Automatic and Started, as per Windows 7 Home Premium instructions**. Perhaps the missing entries are the cause of the problem? I do not know how to fix that.**

Thanks again for your help so far.

Answer 3

Hi,

1. Turning on Windows Firewall through Services menu

FOR XP USERS:

Start>Run>Type Services.msc then hit Enter Key or click OK button

On the right pane look for **Windows Firewall/Internet Connection Sharing (ICS)**then, double click.

On the start up type choose Automatic (recommended)

On the services status should be Started if it's not click on Start button

At the lower portion click Apply then, OK.

FOR VISTA/WIN7 USERS:

Start>Type Services>choose Services (the one with a gear icon)

On the right pane look for Windows Firewall then, double click.

On the start up type choose Automatic (recommended)

On the services status should be Started if it's not click on Start button

At the lower portion click Apply then, OK.

2.Fixing Install Updates Failure through Services menu

FOR XP USERS:

Start>Run>Type Services.msc then hit Enter Key or click OK button

On the right pane look for the following and make sure that start up type is set to: automatic & services status is set to started:

*Background Intellegent Transfer Service

*Automatic Updates

FOR VISTA/WIN7 USERS:

Start>Type Services>choose Services (the one with a gear icon)

On the right pane lokk for the following and make sure the start up type is set to, automatic & service status is set to, started:

*Background Intellegent Transfer Service

*Bitlocker Drive Encryption Service

*Windows Update

Also,to make sure it's not a virus or any malicious software issue, run an online scan by clicking on this link: http://onecare.live.com/site/en-US/default.htm

Hope this helps.

Regards,

Julie Ann B