Bluetooth Services is missing from Windows XP Professional

Question

Original title : Inbuilt Bluetooth Services

Hi, I am using MSWindows XP Professional Version 2002 Service Pack 3 on HP ProBook 6555b. The machiene has an inbuilt bluetooth device. Under Device Manager I can see - Bluetooth Devices > HP Integrated Module with Bluetooth 2.1 Wireless Technology. However under services (services.msc) I do not see any Bluetooth Support service. I am thus unable to use the bluetooth feature. Would the experts help? Do let me know if further information is required. Thank you.

Answer 1

Hi,

1. Was it working before?

2. Have you made any changes to the computer prior to this issue?

I would suggest you to follow the mention Microsoft article  and check if it helps.

How to troubleshoot Bluetooth detection and connectivity problems in Windows XP Service Pack 2 : http://support.microsoft.com/kb/883258

Also refer : http://support.microsoft.com/kb/883259

Note: Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/322756