ike and authip ipsec keying modules error 13876 load failed after virus attack

Question

Recently a virus attacked my Windows 7 32 bit pc. After that some of the services are showing errors when i tried to start it .The services  are

ike and authip ipsec keying modules--- error 13876 load failed

internet connection sharing-- error 1068 the dependency service or group failed to start.

I am also not able to connect to the Internet from this OS.The trouble shooting wizard is telling that it does not have a valid ip address but i am able to connect to the Internet from the same pc on another installation of windows 7.

The virus is now removed thanks to Microsoft security essentials.

System restore is also not working it is showing 2 errors

1:

Could not create the scheduled task for the following reason:

The request is not supported.(0x80070032)

2.

There was an unexpected error in the property page

The request is not supported.(0x80070032)

please close the property page & try again.

The task scheduler service is also not working. It is showing an error message " The task scheduler service on local computer started and stopped .Some services stop automatically if they are not in use by other services or programs". Drive defrag needs this service to start.

The HTTP driver from the non plug and play drivers is also not working.It is showing the message" This device is not present,is not working properly or does not have all its drivers installed (code 24) "

The Microsoft ISATAP Adapter and Microsoft Teredo Tunneling Adapter is also not working

I tried sfc /scannow thing it said it found courrupted files and repaired it sucessfully

Now i have half of an operating system in conclusi on

Please help me ****

Answer 1

Hi,

1.    Do you remember making any changes to the computer prior to the issue?

2.    Is it a wired or wireless connection?

Here are the WLAN AutoConfig service dependencies:

·         Extensible Authentication Protocol (Started, Automatic)

·         CNG Key Isolation (Started Automatic)

·         NativeWiFi Filter (might not exist)

·         NDIS usermode I/O Protocol (might not exist)

·         Remote Procedure Call (RPC) (Started, Automatic)

·         DCOM Server Process Launcher (Started, Automatic)

Method 1:

Step 1:

First, let’s check for the dependency services of “WLAN Auto Config” and make sure that all the dependency services are started.

Follow these steps:

 a. Click Start, type services.msc in the Start search box and hit Enter.

b. Locate the “WLAN Auto Config” service.

c. Right-click the service and select “Properties”.

d. Click the “Dependencies” tab.

Step 2:

Make a note of the dependency services of “WLAN Auto Config Manager” and make sure that these services are started and the startup type is set to “Automatic”.

 To start a service, right-click the particular service and select “Start” or “Restart”.

 To set the startup type of a particular service,

a. Right-click the service and select “Properties”.

b. Under General tab, make sure the Startup type is set to Automatic.

Method 2:

Step 1:

The WLAN AutoConfig service cannot start, I suggest you copy the following files on another Windows 7 machine which WLAN AutoConfig service can start normally and import them to the problematic one.

a) Locate the wlansvc.dll file under the folder C:\Windows\System32. Remove the old one and paste the new one.

b) Click the Start Button, type "cmd" (without quotation marks), in the search result list, right click on Cmd.exe and select Run as administrator.

Note: If you are prompted for an administrator password or confirmation, type your password, or click Continue.

d) In the popup window, type the following command and press Enter: regsvr32 wlansvc.dll

Step 2:

Navigate the following registry key on another Windows 7 machine and export it. Then, please copy and import it on the problematic machine.

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\Wlansvc

Note:

Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

How to back up and restore the registry in Windows

http://support.microsoft.com/kb/322756

Method 3: 

You may check if the services related to Back up and Restore are started when you are trying to do a back up of the files.

a. Click on Start

b. In the start Search box type Services

c. Right Click on – Run as ADMIN

These are the services that are required to be running when you are trying to perform a back up.

Windows Event Log      Started      Automatic

Task Scheduler           Started      Automatic

Windows Backup         Stopped     Manual

Method 4:

You may consider temporarily disabling your security software and then try back up.

 http://windows.microsoft.com/en-us/windows7/Turn-Windows-Firewall-on-or-off

http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks.

Method 5:

I would also suggest you check your external disk for any errors.

Check a drive for errors :http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors

Disclaimer: ****Important: While performing check disk on the hard drive if any bad sectors are found on the hard drive when check disk tries to repair that sector if any data available on that might be lost

Answer 2

I don't have any problem with  WLAN AutoConfig service ,It is running normally

I want help to connect to internet, Start the services-- ike and authip ipsec keying modules,

internet connection sharing and The task scheduler. Fix the HTTP driver problem

Is there any other services required for an internet connection- Windows firewall and windows defender service was deleted from the registry but it is now fixed. I have Malwarebytes Antimalware registered version and Microsoft Security Essentials installed

These are the list of installed services.

ActiveX Installer (AxInstSV)

Adaptive Brightness

Adobe Acrobat Update Service

Advanced SystemCare Service 5

Application Experience

Application Identity

Application Information

Application Layer Gateway Service

Application Management

ASP.NET State Service

Background Intelligent Transfer Service

Base Filtering Engine

BitLocker Drive Encryption Service

Block Level Backup Engine Service

Bluetooth Support Service

BranchCache

Certificate Propagation

CNG Key Isolation

COM+ Event System

COM+ System Application

Computer Browser

Credential Manager

Cryptographic Services

DCOM Server Process Launcher

Desktop Window Manager Session Manager

DHCP Client

Diagnostic Policy Service

Diagnostic Service Host

Diagnostic System Host

Disk Defragmenter

Distributed Link Tracking Client

Distributed Transaction Coordinator

DNS Client

Encrypting File System (EFS)

Extensible Authentication Protocol

Function Discovery Provider Host

Function Discovery Resource Publication

Group Policy Client

GSService

Health Key and Certificate Management

HomeGroup Listener

HomeGroup Provider

Human Interface Device Access

IKE and AuthIP IPsec Keying Modules

Interactive Services Detection

Internet Connection Sharing (ICS)

IPsec Policy Agent

KtmRm for Distributed Transaction Coordinator

Link-Layer Topology Discovery Mapper

Machine Debug Manager

MBAMService

Media Center Extender Service

Microsoft .NET Framework NGEN v2.0.50727_X86

Microsoft .NET Framework NGEN v4.0.30319_X86

Microsoft Antimalware Service

Microsoft iSCSI Initiator Service

Microsoft Network Inspection

Microsoft Office Diagnostics Service

Microsoft Software Shadow Copy Provider

Multimedia Class Scheduler

Net.Msmq Listener Adapter

Net.Pipe Listener Adapter

Net.Tcp Listener Adapter

Net.Tcp Port Sharing Service

Netlogon

Network Access Protection Agent

Network Connections

Network List Service

Network Location Awareness

Network Store Interface Service

Office Source Engine

Offline Files

Parental Controls

Peer Name Resolution Protocol

Peer Networking Grouping

Peer Networking Identity Manager

Performance Logs & Alerts

Plug and Play

PnP-X IP Bus Enumerator

PNRP Machine Name Publication Service

Portable Device Enumerator Service

Power

Print Spooler

Problem Reports and Solutions Control Panel Support

Program Compatibility Assistant Service

Protected Storage

Quality Windows Audio Video Experience

Remote Access Auto Connection Manager

Remote Access Connection Manager

Remote Desktop Configuration

Remote Desktop Services

Remote Desktop Services UserMode Port Redirector

Remote Procedure Call (RPC)

Remote Procedure Call (RPC) Locator

Remote Registry

Routing and Remote Access

RPC Endpoint Mapper

Secondary Logon

Secure Socket Tunneling Protocol Service

Security Accounts Manager

Security Center

Server

Shell Hardware Detection

Smart Card

Smart Card Removal Policy

SNMP Trap

Software Protection

SPP Notification Service

SSDP Discovery

Superfetch

System Event Notification Service

Tablet PC Input Service

Task Scheduler

TCP/IP NetBIOS Helper

Telephony

Themes

Thread Ordering Server

TPM Base Services

UPnP Device Host

User Profile Service

Virtual Disk

Volume Shadow Copy

vseamps

vsedsps

vseqrts

WebClient

Windows Audio

Windows Audio Endpoint Builder

Windows Backup

Windows Biometric Service

Windows CardSpace

Windows Color System

Windows Connect Now - Config Registrar

Windows Defender

Windows Driver Foundation - User-mode Driver Framework

Windows Error Reporting Service

Windows Event Collector

Windows Event Log

Windows Firewall

Windows Font Cache Service

Windows Image Acquisition (WIA)

Windows Installer

Windows Management Instrumentation

Windows Media Center Receiver Service

Windows Media Center Scheduler Service

Windows Media Player Network Sharing Service

Windows Modules Installer

Windows Presentation Foundation Font Cache 3.0.0.0

Windows Remote Management (WS-Management)

Windows Search

Windows Time

Windows Update

Windows7FirewallService

Wired AutoConfig

WLAN AutoConfig

WMI Performance Adapter

Workstation

WWAN AutoConfig

Answer 3

Hi,

---

You may also temporarily disable security software’s and check if the issue persists. Make sure to enable those security software's on the computer after checking.

http://windows.microsoft.com/en-us/windows7/Turn-Windows-Firewall-on-or-off

http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software

If disabling the security software resolves the issue then, please contact the specific security software manufacturer to resolve the issue.

Important: These steps may increase your security risk. These steps may also make the computer or the network more vulnerable to attack by malicious users or by malicious software such as viruses. We recommend the process that this article describes to enable programs to operate as they are designed to or to implement specific program capabilities. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this process in your particular environment. If you decide to implement this process, take any appropriate additional steps to help protect the system. We recommend that you use this process only if you really require this process.