When I pair Parrot Zik with Windows 7 I get an error message: Bluetooth Peripheral Device - No driver found!!!

Question

Original title: Bluetooth Headphones - Device driver was not successfully installed

Hello,

I paired Parrot Zik with Windows 7 Home Premium ASUS UX31E. I got error message:

Bluetooth Handsfree - Ready to use

Bluetooth A2DP Sink - Ready to use

Bluetooth Advanced Remote Control Service - Ready to use

Bluetooth Peripheral Device - No driver found!!!

What this means and how I can fix this? Thank you.

Answer 1

Hi JanneKallinen,

The error message**:**Bluetooth Peripheral Device - No driver found, usually means that the Bluetooth device driver is not installed or it’s out of date or even not compatible with Windows 7. You need to install the latest device driver from the manufacturer's website and check if it helps:

http://support.asus.com/download.aspx?SLanguage=en&p=3&s=369&m=UX31E&os=30&hashedid=okyFhGJT4AM8jMkZ

Hope this helps.

Answer 2

Hello I am having the same problem too.

But I am using Lenovo T410

Can you please link me to the driver :)

I solved it by disabling the Parrot RFcomm service

Control Panel > Devices and Printers

Right klik the Parrot Zik and choose properties

Click the Tab Services and uncheck Parrot RFcomm service

Answer 3

Hi,

Thank you for keeping us posted.

Perform the following methods and check:

**Method 1:**Run the fix it from the following link and check:

Hardware devices not detected or not working

http://support.microsoft.com/gp/hardware\_device\_problems

Method 2:

I would recommend you to place the computer in clean boot and check:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

**http://support.microsoft.com/kb/929135**

**Note:**After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article.

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Method 3: Run the Hotfix from the following link and check:

Bluetooth devices do not work correctly on a computer that is running Windows 7

http://support.microsoft.com/kb/980396

For further information, visit the following links and check if that helps:

http://windows.microsoft.com/en-US/windows7/Change-settings-for-a-Bluetooth-enabled-device

http://windows.microsoft.com/en-US/windows7/Add-a-Bluetooth-or-other-wireless-or-network-device-frequently-asked-questions

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 Let us know if it helps.

Answer 4

Thank you very much Joseph your message. I did corrective actions but still it doesn't work. Also test it with my Windows 8 Release Preview and it's works fine. Looks like problems is Windows 7. :(

Any idea what I can do?

Answer 5

Hi,

Perform the following steps and check:

**Step 1:**Perform the steps mentioned in the following link and check:

Error: "Bluetooth peripheral device driver not found" when you try to connect a bluetooth device

http://support.microsoft.com/kb/2654568

**Step 2:**If the issue still persists then try the following step:

a. Turn on your bluetooth device

b. Right click the bluetooth device icon in the system tray

c. Choose / click "Show bluetooth devices"

d. There will be some list of devices you ever paired with (like your phone, other laptop, etc).

e. Just remove the entire list and check.

Also refer these links for more information:

Add a Bluetooth enabled device to your computer

http://windows.microsoft.com/en-US/windows7/Add-a-Bluetooth-enabled-device-to-your-computer

Connect to Bluetooth and other wireless or network devices

http://windows.microsoft.com/en-US/windows7/Connect-to-Bluetooth-and-other-wireless-or-network-devices

Let us know if it helps.