0x000000D1 ndis.sys

Question

I am running a Windows 7 x86 VM on VMware Workstation 9 running on Windows 8 x64.

I did a P2V on the Windows 7 x86 when I received the laptop from my company and I put my own HDD in the company laptop and am running the company image(Win7x86) on a VM.

When I initially did the P2V I had a lot of issues but ended up getting it working.

I have intermittently been having BSOD issues.

I am getting a BSOD with 0x000000D1 ndis.sys and am not sure what it means or what I should do.

Here is a screen shot: https://skydrive.live.com/redir?resid=227FA60180F17BE4!488&authkey=!ABJLC3ZlWyw-8pY&v=3

Answer 1

Hi,

All of the attached DMP files are of the DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1) bugcheck.

This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

A driver tried to access an address that is pageable (or that is completely invalid) while the IRQL was too high. This bug check is usually caused by drivers that have used improper addresses.

MODULE_NAME: teefer2

IMAGE_NAME:  teefer2.sys

FAILURE_BUCKET_ID:  0xD1_teefer2+24ec

Probably caused by : teefer2.sys ( teefer2+24ec )

teefer2.sys = Symantec Endpoint Protection 11 firewall.

Remove and replace Norton with Microsoft Security Essentials for temporary troubleshooting purposes:

Norton removal tool -https://support.norton.com/sp/en/us/home/current/solutions/kb20080710133834EN_EndUserProfile_en_us;jsessionid=841A6D40BA6872C47697C6C6B19C8E11.4?entsrc=redirect_pubweb&pvid=f-home

MSE -  http://windows.microsoft.com/en-us/windows/security-essentials-download

Regards,

Patrick

Answer 2

I have uninstalled Symantec Endpoint Protection and installed Vipre since I don't have a business license of Security Essentials. Hopefully this will fix the problem permanently.