Share via

I have been receiving a lot of blue screens lately saying IRQ not less or equal

Anonymous
2013-09-16T20:21:20+00:00

I have been receiving a lot of blue screens lately saying IRQ not less or equal - can you assist me in fixing this? Here is the problem info:

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: a

BCP1: 00000000

BCP2: 00000002

BCP3: 00000001

BCP4: 829D7FE9

OS Version: 6_0_6001

Service Pack: 1_0

Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\Mini091613-01.dmp

C:\Users\Brian\AppData\Local\Temp\WER-3087634-0.sysdata.xml

C:\Users\Brian\AppData\Local\Temp\WER4F77.tmp.version.txt

Windows for home | Windows 11 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

29 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2013-09-17T19:17:24+00:00

    Hi,

    The attached DMP file is of the DRIVER_VERIFIER_DETECTED_VIOLATION (c4) bugcheck and is successfully detecting a driver in violation which is Uim_Vim.sys.

    Uim_im.sys with description UIM Drive Backup Image Plugin is a driver file from company Paragon belonging to product Paragon Image Mounter.

    I would recommend removing this software ASAP.

    Regards,

    Patrick

    Was this answer helpful?

    0 comments
  2. Anonymous
    2013-09-17T15:19:50+00:00

    Hi Patrick - I re-enabled the driver verifier and restarted and got a blue screen, and as instructed I rebooted in safe mode and turned it back off - here is the zip file with the DMP files from the blue screen i got today:

    http://xportcms.com/siteresources/data/files/minidump.zip

    Was this answer helpful?

    0 comments
  3. Anonymous
    2013-09-17T01:22:08+00:00

    If the crash on boot didn't create a dump file (or System Restore undid it) then instead of using System Restore, at the screen where you choose Safe mode choose Last Known Good.

    But look for the dump first.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2013-09-17T01:20:54+00:00

    As I said in my Driver Verifier speech, if you cannot boot into normal Windows, disable verifier via Safe Mode and then boot back into normal to upload the DMP's to Skydrive to have analyzed here.

    So yes, re-enable it, crash, then go into Safe Mode and disable Driver Verifier so you can boot once again.

    Regards,

    Patrick

    Was this answer helpful?

    0 comments
  5. Anonymous
    2013-09-17T00:49:04+00:00

    Try disabling that program. It's the type of program that can cause blue screens, and was involved at some level in the call that crashed.

    Was this answer helpful?

    0 comments