I have been receiving a lot of blue screens lately saying IRQ not less or equal

Question

I have been receiving a lot of blue screens lately saying IRQ not less or equal - can you assist me in fixing this? Here is the problem info:

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.0.6001.2.1.0.768.3

Locale ID: 1033

Additional information about the problem:

BCCode: a

BCP1: 00000000

BCP2: 00000002

BCP3: 00000001

BCP4: 829D7FE9

OS Version: 6_0_6001

Service Pack: 1_0

Product: 768_1

Files that help describe the problem:

C:\Windows\Minidump\Mini091613-01.dmp

C:\Users\Brian\AppData\Local\Temp\WER-3087634-0.sysdata.xml

C:\Users\Brian\AppData\Local\Temp\WER4F77.tmp.version.txt

Answer 1

Hi,

The attached DMP file is of the IRQL_NOT_LESS_OR_EQUAL (a) bugcheck.

This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

*** WARNING: Unable to verify timestamp for giomjken.sys

*** ERROR: Module load completed but symbols could not be loaded for giomjken.sys

^^ I have no idea what this driver is and as David said on page 1, it's suspicious. Follow his instructions:

You have a suspicious driver that is in the call stack.

c:\windows\system32\drivers\giomjken.sys

Find the file and right click - Properties - Details tab to see what it is.

If you want to disable.

Start - All Programs - Accessories - Right click Command Prompt and choose Run As Administrator. Type (or copy and paste by right clicking in the Command Prompt window and choosing Paste).

driverquery /v /fo list

and get the module name for the above file. Then type

sc stop modulename

eg

sc stop giomjken

then

sc config giomjken start= disabled

-----------------------------------------------------------------------------------

Alternatively, you can navigate to C:\Windows\System32\Drivers and rename giomjken.sys to giomjken.old.

Regards,

Patrick

Answer 2

Threads merged same topic.

Answer 3

I thought I had this fix with the help that I got previously on my last post here:

http://answers.microsoft.com/en-us/windows/forum/windows\_vista-system/i-have-been-receiving-a-lot-of-blue-screens-lately/afac791e-d520-403a-ab5f-caca09e35de5

But the blue screens seems to be back three days later. Please Help me anyone! Here is my MiniDump zip file:

http://xportcms.com/siteresources/data/files/minidump.zip

and here is the problem signature:

Problem signature:

  Problem Event Name:    BlueScreen

  OS Version:    6.0.6001.2.1.0.768.3

  Locale ID:    1033

Additional information about the problem:

  BCCode:    a

  BCP1:    00000000

  BCP2:    00000002

  BCP3:    00000001

  BCP4:    82615FE9

  OS Version:    6_0_6001

  Service Pack:    1_0

  Product:    768_1

Answer 4

Thank you for the kind words, and my pleasure.

Please let me know if after removing the software everything's working as intended.

Regards,

Patrick

Answer 5

Patrick, your a life saver  - I am uninstalling this program now! I would recommend you any day, thanks!