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Error code 0x80070426

Anonymous
2013-03-07T18:52:49+00:00

I am able to browse the app store, but once an app is selected the "Install", and "Buy" buttons  wont load, so I'm unable to download or buy any new apps.  If I click on the back arrow or the link for "Home" or "Your Apps", sometimes the buttons appear for a split second before moving to the selected link. 

When I click on "Your Apps" and "Updates", they  won't load either, I just get continuous rolling dots. 

Also, my emails aren't loading in the email app. I have gone into Change PC Settings, then Users and it asks me to sign in with a Microsoft Account.  I typed my Microsoft Account details in, and it says "Please Wait" and I get the rolling dots again for about 30mins, then there is an error message:

"We're sorry, something went wrong.  Your account wasn't changed to this Microsoft account. 

Code: 0x80070426. "

Can anyone help me fix this issue please?

Windows for home | Previous Windows versions | Microsoft Store

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Anonymous
2013-03-08T08:49:36+00:00

Hi,

Thank you for posting your query in Microsoft Community. 

From your description, I understand that you are unable to download apps, receiving an error: "We're sorry, something went wrong.  Your account wasn't changed to this Microsoft account. Code: 0x80070426". I will be glad to assist you.

I would suggest you to run the Microsoft Accounts Troubleshooter and update us on the status of the issue.

http://go.microsoft.com/fwlink/?LinkId=268424

For any Windows related issues please feel free to contact us and we will be glad to help.

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  1. Anonymous
    2016-07-24T14:09:36+00:00

    I am using windows 8.1 on PC when i open and try to install apps from windows store it will show a message that     We're sorry, but something went wrong. your account wasn't changed to this Microsoft account code: 0*80070426 please help me to fix it.

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  2. Anonymous
    2016-01-19T11:58:45+00:00

    Main problem is with Local Account Sign in and Online sign in process on System. After a recent update from Microsoft this problem has surfaced up, but after few days they again released an update rectifying old patch mistakes may be. So best way is to NOT REINSTALL complete OS but call on Toll Free no. of Microsoft they will solve the issue via Remote Desktop Client. And please mark this as important because they are professionals and we are not. Signing out and again signing in MAY solve the problem but I suggest contacting them over phone will prove better.

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  3. Anonymous
    2016-01-19T11:45:30+00:00

    Why cant I buy something it wont let me can you plz fix it I been trying for 4 days now and I can't sign up please help me

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  4. Anonymous
    2015-11-19T17:16:32+00:00

    I got the same issue  after I ran your link got this still don't work was trying to dl a game from store

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