PC Health Check App says my computer is compatible for Windows 11, but Windows update says it is not

Question

PC health check tells me my computer is ready from win 11(after enabling tpm 2.0

when i go to windows update it tells me that it is not compatible. Why ?????

*original title:PC health check

Answer 1

The Windows update compatibility check runs a scheduled task that runs periodically compared to PC Health Check App which shows information in real-time. So, if you turned on a requirement like TPM recently, the status in Windows update would take a while to change, so give it a day or two. If you cannot wait, update manually using the steps below:

Check Windows 11 compatibility
https://www.yourwindowsguide.com/2021/09/window...

Download Windows 11
https://www.microsoft.com/en-in/software-downlo...

Use the Installation Assistant to Download Windows 11
https://go.microsoft.com/fwlink/?linkid=2171764

Alternatively, download an ISO file and Run Setup.exe to Start the Upgrade, using Windows 11 Media Creation Tool.
https://go.microsoft.com/fwlink/?linkid=2156295

All steps, including MCT and Installation Assistant, are covered here:
https://www.yourwindowsguide.com/2021/10/instal...

Hope that helps.

Answer 2

Hello GordonHorvath,

Good day! I'm John and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

This is currently a known bug and I recommend using the Windows 11 Installation assistant to upgrade to Windows 11 manually.

https://www.microsoft.com/en-us/software-downlo...

Note: It's always a good practice to backup your important files first before performing any Windows upgrade or reinstallation.

You can also check and try Sumit’s tutorial guide below on How to Install Windows 11 manually.

https://www.yourwindowsguide.com/2021/10/instal...

**Content on the above blog is written by a Microsoft MVP so it is safe.

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

Answer 3

I downloaded the release ISO to install on my Microsoft Surface Studio2.

Although the PC Health Check app promised that "This PC meets Windows 11 requirements" the Windows 11 setup stalled stating that " The processor isn't supported for this version of Windows"

This isn't a good start.

Answer 4

I downloaded the release ISO to install on my Microsoft Surface Studio2.

Although the PC Health Check app promised that "This PC meets Windows 11 requirements" the Windows 11 setup stalled stating that " The processor isn't supported for this version of Windows"

This isn't a good start.

Did you use the current PC HealthCheck? https://aka.ms/GetPChealthcheckapp