Recieve a BSOD after KB2859537.

Question

When I install KB2859537 on my Windows 7 X64 machine I get a BSOD during reboot either trying to boot normally or trying to boot in safe mode. Had to restore the primany disk three times now to get the PC bac. Can someone report to MS tech please.Anyone else seen this

Answer 1

You may be the first.  What a/v are you running and is there a .dmp file left on your system?

I'm assuming that you are installing this update all by itself and thus know it's this particular August kernel update?

Answer 2

P.S. email me at Susan-at-msmvps.com and I can set up a support case.  Microsoft can't repro this at will so they'll need your system to see what's up.

(change the -at- to @)

Answer 3

Help us help you: Start by reading this "sticky" post...

    • What information to post in the Windows Update forum

       http://answers.microsoft.com/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395

PS: Is KB2813170 listed in Installed Updates?

Answer 4

I'm running MS Security Essentials.

There is a dmp file created but I'm unable to to copy as the only way I can resurrect the system is by restoring the disk.

Yes, I started by installing all of the updates available tonight, 11 in my case, but narrowed it down this this particular one - hence the mutiple installs.

I will email too.

Answer 5

Ok, Windows 7 Ultimate SP1, 64 bit.

All auto updates available for my machine with the exception of KB2859537 have now been installed. Afraid I didn't note the BSOD codes and don't particularly want to have to rebuild again to get them.

KB2813170 is installed.