Hi Fahmida,
To provide the appropriate resolution, I would need more information from your end.
- What is the make and model number of the laptop?
- Do you receive message or notification when the laptop overheats?
Usually, overheating occurs due to hardware issue.
I would suggest you to check with the following steps to try and resolve overheating issues:
a) Clean air vents and check if air fan is working or not.
b) Use some software, then, check if your system's fan is working at right speed.
c) Do not use your notebook/laptop on a surface that block air vents.
d) Thermal pads might be burnt. Try replacing them with new one.
e) There might be some fault with the hardware. You can get it checked with professional expert.
f) Adjust power settings to your needs. Lower energy consumption will result
lower heat generation.
g) Never leave operating laptop with closed lid. This always generates heat inside laptop. You may close lid only if laptop will automatically go into sleep or hibernation mode.
h) You may also try installing latest softwares and drivers from the manufacturer website.
If the issue persists, I would suggest you to contact the manufacturer support for better assistance.
Hope this information helps.