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Windows 8.1 Update Error Code: 0x80240031

Anonymous
2013-10-17T16:50:33+00:00

I am getting error code 0x80240031 during download of Windows 8.1 for 50% of Downloading. Can anybody help me fix this?

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2014-08-10T19:56:44+00:00

    Agree.  Please just provide a download link.  This is beyond ridiculous.  Tried everything on this thread and still get the same error!!!

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  2. Anonymous
    2014-08-09T01:35:01+00:00

    this doesn't work for me, I have just bought a brand new laptop with Windows 8, I fully updated it, removed nortons, checked defender was off, disabled firewall, ran the netsh commands, and it still gets the same error code.  I also tried plugging it into wired LAN as I updated my desktop to Windows 8.1 with 0 issues over the LAN, worked first time, so I'm sure it's nothing to do with my connection.  I also disabled the power options so it's always on, no dimming of screen etc.

    I have a year old laptop as well that hasn't even been able to be updated for a year or so, did that restart got to 15% and then reverted everytime you tried to update it, but today it finally updated so I could get the store link, and guess what, same friggin error trying to get to Win 8.1

    this is ridiculous, this thread is nearly a year old and Microsoft still hasn't fixed it and they could save people having to download 3.5GB each time by providing a download link we can save to our desktop and keep trying until it works

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  3. Anonymous
    2014-08-07T16:18:52+00:00

    srry its not working plz tell the simple option for updating 8.1 you can send a link or video plz

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  4. Anonymous
    2014-08-07T14:43:26+00:00

    I also been trying to upgrade for a couple of months until such time that I already stopped trying and just accepted the fact that I'm stocked with Windows. I installed all the updates, did a store reset, change different networks, via LAN, via Wi-Fi, I even used a Mobile Broadband.

    But last night was just my luck.  I installed the latest Windows updates. Updated the apps from Win Store and tried to click Win 8.1 update. It was unsuccessful of course. With frustration, I just opened my torrent app, left my PC running then went to bed. When I woke up, viola. The Windows 8.1 set up page. I don't even know what I did, or what or who updated it. Maybe its just luck. So my friends, just keep trying. Who knows? Maybe this is your lucky day.

    My answers to the question?? HAVE A LITTLE FAITH AND KEEP TRYING

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  5. Anonymous
    2014-08-07T14:13:02+00:00

    Hi Sagar,

    Follow these steps, run the command, restart the computer and check the issue status.

    a) Press Windows and X key together and select Command Prompt (admin).

    b) Type the following command and hit Enter after each:

    netsh winsock reset catalog (reset winsock entries)

    netsh int ip reset reset.log hit (reset TCP/IP stack)

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