Windows store wont launch & Windows keep poping WindowsApp cannot be accessed error at startup

Kate 96 Reputation points
2021-02-06T07:24:57.233+00:00

I've been try all solutions on the Q&A regarding to this issue but still could be fixed. Pls help.

  1. Windows 10 version 10.0.19042 ( NEWEST UPDATE )
  2. Updated with latest drive and BIOS
  3. Windows 10 was reset before recently
  4. Error Popup WindowsApp/windows store folder cannot be accessed by windows everytime after turning on
  5. Windows store and all other related apps (feedback hub/ sticky note/...) wont launch
  6. Tried wsreset.exe method - didnt work - "The app didnt start."
  7. Ran the troubleshooters - didnt work - "couldnt find any errors"
  8. Uninstall & reinstall the store - didnt work
  9. Reset the store apps - didnt work
  10. Deleting Store's Caches - didnt work

I am suspecting I have a corrupted system file or permissions. Please do advise! as i had already reset the whole windows 10 (deleting all files and reinstalled) but the problem still persists.

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,839 questions
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Accepted answer
  1. Kate 96 Reputation points
    2021-02-07T15:33:16.597+00:00

    Anyone who is following the Q&A, ive found the solution to the issue.

    The issue was on the windows 10 installation package after reset.

    I've chosen the download from cloud option whereby later found that there missing system and registry files. it was advised to not use the cloud downloading option as there missing files due to internet connection may disrupt the stability of Windows 10 OS.

    The best option is download the OS separately first before resetting or reset using local existed file.

    Thank you!


2 additional answers

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  1. Kapil Arya 8,251 Reputation points MVP
    2021-02-06T12:42:13.66+00:00

    Hello,

    As you've already tried all the possible solutions but issue still persists, I suggest you to try clean install.

    Please refer this step-by-step guide:

    https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_install/clean-install-windows-10/1c426bdf-79b1-4d42-be93-17378d93e587

    Let me know if this helps!

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  2. Kate 96 Reputation points
    2021-02-06T13:40:10.547+00:00

    Hi Kapil,

    YES EXACTY, RESET again and again (twice) with drives, BIOS, windows updates all updated to the latest.
    unfortunately, it still didnt work. :(

    Thank you for your answer!

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