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MarkHarris avatar image
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MarkHarris asked MasoudSamadi rolled back

Defender ATP iOS blocking Sonos App

Whenever i have the Microsoft Defender ATP app running on my iOS device, it blocks access to external services on the Sonos app, such as radio and library functions.

If disable the ATP vpn, it works as expected.

How can we whitelist apps and services?

I’ve not experienced it with any other app as yet but will update here if found.

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anonymous user Thanks for posting in our Q&A.

It is related to Microsoft Defender. We suggest to contact Microsoft Defender for help. The following link describes how to get support, we can refer to it:
https://docs.microsoft.com/en-us/windows/security/threat-protection/microsoft-defender-atp/contact-support

Hope you can get accurate help.

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MasoudSamadi avatar image
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MasoudSamadi answered MasoudSamadi rolled back

@MarkHarris ware you able to solve this issue?

We have android users that have the same issue.
It looks like that defender is blocking access to scan network for sonos systems.

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