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We have an issue with one of the DAG exchange 2016 member. Frequently that server ecp and owa access stop functioning. We normally restart the exchange server to solve the issue. How can we troubleshoot this and avoid reoccurring this.
Hi,
How it has been narrowed down to one server? Any errors on the load balancing or events?
Please provide the error message in OWA and ECP when it’s not functioning? Based on that we can check the configuration.
Else, you can also try re-creating the OWA and ECP virtual directories with default settings.
https://theitbros.com/recreate-owa-ecp-virtual-directories-exchange-server-2016/
https://learn.microsoft.com/en-us/exchange/clients/default-virtual-directory-settings?view=exchserver-2019
If the above suggestion helps, please click on “Accept Answer” and upvote it.
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Hi @Muhammed Shehim ,
Before going further, would you please share more details about "that server ecp and owa access stop functioning"?
Do you mean this is only affecting one of the DAG member in your environment?
Is there any detailed error message when the issue occurs?
Any clues in the Event Viewer on that server which would be relevant?
Feel free to post back with more information so that we can try to do further analysis on this.
If an Answer is helpful, please click "Accept Answer" and upvote it.
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@Muhammed Shehim ,
Just checked in to follow up with this thread. Should you need more help on this, feel free to post back.
If an Answer is helpful, please click "Accept Answer" and upvote it.
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