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Unable to install drivers on Windows 8.1

Anonymous
2013-12-27T12:35:28+00:00

My PC is a SONY VAIO SVE1713X1EB with Windows 8.1 64 bits.

I am trying since hours to update or install drivers for different devices (Canon EOS camera, SD card reader, etc.).

I always get the following message:

Any suggestion?

Thanks

Windows for home | Previous Windows versions | Devices and drivers

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  1. Kapil Arya 36,766 Reputation points Volunteer Moderator
    2013-12-27T13:01:38+00:00

    Hello,

    Please try to run SFC / SCANNOW command in the administrative Command Prompt and reboot. Meanwhile, post your query at manufacturers site forum, they can assist you more better in providing early solution to your issue. You can also download the driver from manufacturer's site and manually install them.

    Hope this helps, Good luck :)

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  2. Anonymous
    2013-12-27T13:59:20+00:00

    Thanks.

    I've already tried to downlaod drivers from manufacturers website, same result :(

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  3. Anonymous
    2013-12-27T16:14:43+00:00

    Please share the c:\windows\inf\setupapi.dev.log file.

    -Eliyas

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  4. Anonymous
    2013-12-27T19:09:50+00:00

    Hi Eliyas,

    I've uploaded the file on my SkyDrive. Here is teh link:

    https://skydrive.live.com/redir?resid=567A24D770066B2C!9101&authkey=!AD-meRThppuAoNw&ithint=file%2c.log

    Thanks

    Franco

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  5. Anonymous
    2013-12-28T17:27:07+00:00

    I do a see numerous installation failures (PCI, USB devices) all with the same reason. I don't the know the cause. So I have asked an expert in installation internally about this and will respond to you when I hear from him.

    -Eliyas

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