ntoskrnl.exe 14dca0 BSOD

Question

I have been having alot of BSOD on my new intel NUC, and i can't figure out why. Can you guys please help?

Here is a Report.html exportet from Bluescreenview

https://dl.dropboxusercontent.com/u/344305/report.html

Minudump files

https://dl.dropboxusercontent.com/u/344305/Minidump.zip

And a txt report form Bluescreenview

https://dl.dropboxusercontent.com/u/344305/BSOD.txt

I have run memtest x64 and microsofts own memorytest

and last a speccy screenshot

http://speccy.piriform.com/results/yJhP7EoZl2hIhLz2mtgpS6g

the motherboard temp is totaly wrong, as the NUC is not hot at all

Answer 1

The latest attached DMP file is of the KMODE_EXCEPTION_NOT_HANDLED (1e) bug check.

*This indicates that a kernel-mode program generated an exception which the error handler did not catch.*DEFAULT_BUCKET_ID:  CODE_CORRUPTION

FAILURE_BUCKET_ID:  X64_MEMORY_CORRUPTION_LARGE_4096

CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt    fffff80357c47000-fffff80357c4704d  78 bytes - nt!NtDisplayString+a0    [ ef d1 ff 48 3b c8 77 05:24 28 48 8b d6 44 88 7c ]    fffff80357c4704f-fffff80357c47051  3 bytes - nt!NtDisplayString+ef (+0x4f)    [ 2d c4 b2:bd ef c5 ]    fffff80357c47053-fffff80357c47075  35 bytes - nt!NtDisplayString+f3 (+0x04)    [ 90 48 d1 eb 66 44 89 34:4c 8b f0 48 85 c0 0f 84 ]    fffff80357c47077-fffff80357c470fb  133 bytes - nt!NtDisplayString+117 (+0x24)    [ 8b 43 08 48 85 c0 74 6c:ff c2 e8 1a 14 b1 ff 8b ]    fffff80357c470fd-fffff80357c47147  75 bytes - nt!NtDisplayString+19d (+0x86)    [ 83 c4 30 41 5e c3 cc ba:d1 ea 41 8b dd 48 ff c2 ]    fffff80357c47149-fffff80357c4718b  67 bytes - nt!ExDereferenceHandleDebugInfo+11 (+0x4c)    [ 8b f9 75 31 8b 5a 04 49:85 f6 74 0a 33 d2 48 8b ]    fffff80357c4718e-fffff80357c47192  5 bytes - nt!ExEnableHandleTracing+2 (+0x45)    [ c4 48 89 58 08:05 05 d1 c6 ff ]    fffff80357c47194-fffff80357c472c7  308 bytes - nt!ExEnableHandleTracing+8 (+0x06)    [ 89 68 10 48 89 70 18 48:33 c4 48 89 44 24 60 4c ]    fffff80357c472c9-fffff80357c47370  168 bytes - nt!ExEnableHandleTracing+13d (+0x135)    [ 48 83 cb ff 66 01 9d e4:c6 ff ff c5 3b 6c 24 48 ]    fffff80357c47373-fffff80357c4737f  13 bytes - nt!ExEnableHandleTracing+1e7 (+0xaa)    [ 00 48 39 00 74 0f 66 44:48 8b f2 8b d9 41 b8 45 ]    fffff80357c47381-fffff80357c4738d  13 bytes - nt!ExEnableHandleTracing+1f5 (+0x0e)    [ 75 05 e8 e8 bf a9 ff 4d:00 00 b9 00 02 00 00 e8 ]    fffff80357c4738f - nt!ExEnableHandleTracing+203 (+0x0e)    [ d7:f8 ]    fffff80357c47391-fffff80357c47398  8 bytes - nt!ExEnableHandleTracing+205 (+0x02)    [ 8b cf e8 a0 fd ff ff 33:85 c0 75 0a bb 9a 00 00 ]    fffff80357c4739a-fffff80357c473ad  20 bytes - nt!ExEnableHandleTracing+20e (+0x09)    [ 48 8b 5c 24 40 48 8b 6c:e9 e0 00 00 00 4c 8d 05 ]    fffff80357c473af-fffff80357c473d0  34 bytes - nt!ExEnableHandleTracing+223 (+0x15)    [ 83 c4 20 41 5f 41 5e 41:8b c8 e8 ae f9 b0 ff 48 ]    fffff80357c473d2-fffff80357c473e2  17 bytes - nt!ExQueryProcessHandleInformation+16 (+0x23)    [ 83 ec 50 4d 8b f9 4c 8b:8d 45 17 4c 8d 4d 07 48 ]    fffff80357c473e4-fffff80357c47403  32 bytes - nt!ExQueryProcessHandleInformation+28 (+0x12)    [ b8 cd cc cc cc cc cc cc:8d 4d 77 ba 80 00 10 00 ]    fffff80357c47405-fffff80357c4740a  6 bytes - nt!ExQueryProcessHandleInformation+49 (+0x21)    [ 33 f6 33 d2 4c 8d:3f 40 02 00 00 c7 ]    fffff80357c4740e-fffff80357c47425  24 bytes - nt!ExQueryProcessHandleInformation+52 (+0x09)    [ e8 85 95 e4 ff 48 8b d8:03 00 00 00 e8 69 98 b1 ]    fffff80357c47428-fffff80357c47476  79 bytes - nt!ExQueryProcessHandleInformation+6c (+0x1a)    [ 0f 0d 0b 4c 8b 03 41 f6:00 48 89 74 24 40 83 64 ]    fffff80357c47478-fffff80357c474e9  114 bytes - nt!ExQueryProcessHandleInformation+bc (+0x50)    [ 8d 0d 42 f9 c7 ff 48 8b:8b cf e8 51 fe c5 ff 4c ]    fffff80357c474eb-fffff80357c474fd  19 bytes - nt!ExQueryProcessHandleInformation+12f (+0x73)    [ 89 46 10 8b 44 24 40 89:8b c8 e8 a2 cd e2 ff 85 ]    fffff80357c474ff-fffff80357c4750e  16 bytes - nt!ExQueryProcessHandleInformation+143 (+0x14)    [ 48 89 46 20 83 66 24 00:88 00 00 00 4c 89 7c 24 ]    fffff80357c47511-fffff80357c47551  65 bytes - nt!ExQueryProcessHandleInformation+155 (+0x12)    [ 00 48 89 01 48 83 c6 28:66 ff 88 e4 01 00 00 65 ]    fffff80357c47553-fffff80357c47566  20 bytes - nt!ExQueryProcessHandleInformation+197 (+0x42)    [ 07 b8 01 00 00 00 eb 02:0c 48 8b 43 20 8a 43 1f ]    fffff80357c47568-fffff80357c475c8  97 bytes - nt!ExQueryProcessHandleInformation+1ac (+0x15)    [ 00 c0 eb 05 4c 8b 5c 24:4c 8b 84 24 88 00 00 00 ]    fffff80357c475ca-fffff80357c475e0  23 bytes - nt!ExReferenceHandleDebugInfo+2e (+0x62)    [ 00 48 8d 79 38 45 33 c0:ff c0 66 89 81 e4 01 00 ]    fffff80357c475e2-fffff80357c475f7  22 bytes - nt!ExReferenceHandleDebugInfo+46 (+0x18)    [ 48 8b f0 73 0e 4c 8b c7:74 0f 66 44 39 b9 e6 01 ]    fffff80357c475fa - nt!ExReferenceHandleDebugInfo+5e (+0x18)    [ f6:c9 ]    fffff80357c475fc-fffff80357c47609  14 bytes - nt!ExReferenceHandleDebugInfo+60 (+0x02)    [ 0c 48 8b 46 20 8a 46 1f:05 e8 12 86 a6 ff 8b c3 ]    fffff80357c4760b-fffff80357c47631  39 bytes - nt!ExReferenceHandleDebugInfo+6f (+0x0f)    [ 76 60 48 85 f6 74 03 f0:6c 24 78 48 83 c4 40 41 ]    fffff80357c47633-fffff80357c4764d  27 bytes - nt!ExReferenceHandleDebugInfo+97 (+0x28)    [ ff 0f bf 85 e4 01 00 00:00 00 00 4c 8b f2 48 8b ]    fffff80357c4764f-fffff80357c47670  34 bytes - nt!ExReferenceHandleDebugInfo+b3 (+0x1c)    [ 00 48 39 09 74 0f 66 44:48 83 65 3f 00 48 8d 45 ]    fffff80357c47672-fffff80357c4768e  29 bytes - nt!ExReferenceHandleDebugInfo+d6 (+0x23)    [ 8b 74 24 50 48 83 c4 20:89 45 27 c7 45 17 30 00 ]    fffff80357c47690-fffff80357c476ed  94 bytes - nt!ExpGetHandleExtraInfo+10 (+0x1e)    [ ff 89 54 24 38 48 8b 54:85 c0 0f 88 84 00 00 00 ]    fffff80357c476ef-fffff80357c47743  85 bytes - nt!ExpSetHandleExtraInfo+2f (+0x5f)    [ 8b d9 0f b6 e8 e8 67 c4:8d 04 36 8b f0 8b d0 41 ]    fffff80357c47745-fffff80357c4777b  55 bytes - nt!ExpSetHandleExtraInfo+85 (+0x56)    [ dc ff 48 8b 0f 48 85 c9:53 55 56 57 41 54 41 55 ]    fffff80357c4777d-fffff80357c47789  13 bytes - nt!ExpSnapShotHandleTables+d (+0x38)    [ 24 08 55 56 57 41 54 41:8b ea 48 89 44 24 28 48 ]    fffff80357c4778b-fffff80357c477ab  33 bytes - nt!ExpSnapShotHandleTables+1b (+0x0e)    [ 83 ec 40 65 48 8b 3c 25:85 c9 0f 84 c6 00 00 00 ]    fffff80357c477ad-fffff80357c477e8  60 bytes - nt!ExpSnapShotHandleTables+3d (+0x22)    [ b4 24 a0 00 00 00 74 04:4c 8b f3 33 ed 48 8d 7c ]    fffff80357c477ea-fffff80357c47845  92 bytes - nt!ExpSnapShotHandleTables+7a (+0x3d)    [ b1 15 b0 7a 07 00 74 14:b7 03 41 8b d0 eb 32 66 ]    fffff80357c47848-fffff80357c4787b  52 bytes - nt!ExpSnapShotHandleTables+d8 (+0x5e)    [ de 48 8b d3 48 8b cd e8:44 24 20 89 10 48 8b 44 ]    fffff80357c4787d-fffff80357c478c2  70 bytes - nt!ExpSnapShotHandleTables+10d (+0x35)    [ ff 49 8b c0 f0 48 0f b1:89 5c 24 08 4c 89 44 24 ]    fffff80357c478c4-fffff80357c4795b  152 bytes - nt!ExpSnapShotHandleTables+154 (+0x47)    [ 33 d2 e8 a1 fd bf ff 48:41 80 7a 01 01 74 18 41 ]    fffff80357c4795d-fffff80357c47965  9 bytes - nt!ExpSnapShotHandleTables+1ed (+0x99)    [ 00 75 05 e8 0b ba a9 ff:c0 85 ff 78 1b 49 63 c0 ]    fffff80357c47967 - nt!ExpSnapShotHandleTables+1f7 (+0x0a)    [ c4:c9 ]    fffff80357c47969-fffff80357c4799b  51 bytes - nt!ExpSnapShotHandleTables+1f9 (+0x02)    [ 8b 9c 24 98 00 00 00 48:0b c8 4c 03 d1 41 8a 02 ]    fffff80357c4799d-fffff80357c47a33  151 bytes - nt!ExpUpdateDebugInfo+1d (+0x34)    [ 57 48 83 ec 30 45 8b e1:c6 03 01 eb 0b 3c 01 0f ]    fffff80357c47a35-fffff80357c47a42  14 bytes - nt!ExpUpdateDebugInfo+b5 (+0x98)    [ b4 24 80 00 00 00 eb 05:c6 4c 8b 74 24 70 48 d1 ]    fffff80357c47a44-fffff80357c47a59  22 bytes - nt!ExpUpdateDebugInfo+c4 (+0x0f)    [ 08 40 84 c7 74 2a 25 fe:eb 05 48 8b de 33 ed 41 ]WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.3992 errors : !nt (fffff80357c47000-fffff80357c47fff)

I would definitely send it in for replacement.

Regards,

Patrick

Answer 2

Ok, then I will try to send it back.. 

Just for fun, here is to new dumps i got the last 24 hours

https://dl.dropboxusercontent.com/u/344305/Desktop.zip

Again thank you so much!

Answer 3

The attached DMP file is of the MEMORY_MANAGEMENT (1a) bug check.

This indicates that a severe memory management error occurred.-- DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP*^^* Verifier enabled dump, however it's failing to detect a driver in violation (showing a *1A instead). This indicates a hardware issue.

BugCheck 1A, {782, ffffe00005d5b128, ffffb0000b1c0000, ffffc000020607a0}

• The 1st parameter of the bug check is 782 which indicates an unknown memory management error occurred.****

With all of this said, it's clear there is a hardware issue even though it's not showing in diagnostics. How new is this system? If it's still covered by warranty, I'd go ahead and replace it and or send it in for repair.

Regards,

Patrick

Answer 4

Is this any good? Had a crash yesterday, but that was just after a boot.

https://dl.dropboxusercontent.com/u/344305/020414-7703-01.dmp

Answer 5

Good to hear Seatools passed, regarding what Chkdsk fixed, it doesn't appear to be anything major and there's no bad sectors (good). At this point, I would need to have your system crash again with Driver Verifier enabled for the maximum possible information to see where to go next.

Regards,

Patrick