Win 8.1 Update 1 --> LSI Driver = Code 10

Question

Prior to the Update 1 for Win 8.1 there is was no issue with the "LSI Adatper, SAS2 2008 Falcon" driver.  The device is a IBM M1015 cross flashed using the "IT Firmware" as LSI 9211-8i.  Post the update the drive "Code 10"'s.  You can Disable / Enable the driver in Windows Device Manager and it is then fine but on the next reboot it will "Code 10" again.  

I've tried:

• Updated the MB BIOS to the latest version
• Updated the card to the latest LSI IT FW/BIOS & Driver
• Uninstalled / Reinstalled in Safe mode
• ...even purchased a new PSU incase it was flaky 

If I rollback to prior to Update 1 then it is fine.

If I reboot the PC it will Code 10, but many times it will load correctly if I do a Cold boot (power down, power up).

Thanks

Nathan

Answer 1

A inconvenient work-around is to disable the device in control panel -> device manager and enable it again (unless of course you cannot boot). I've opened a ticket with LSI but since I have a IBM M1015 flashed with LSI9511-8i firmware I suspect I wont get much attention.

Answer 2

I  to can confirm this issue. I have tried multiple cards on multiple machines. I found that if you delete the device, and rescan for hardware it works until the next reboot. Obviously this is not an acceptable solution. After removing update 1, everything works fine.  Using multiple 9211's simultaneously in a machine produces random results. Sometimes both produce "code 10" others times it will be one or the other. I have tried this with both IT, and IR firmware, both yielding the same results.

Answer 3

Hello, 

This appears to be a compatibility issue between the LSI 9211-8i HBA based card and Windows 8.1 Update 1, and this has been present since the early pre-release builds of this update. 

I happen to use this card in my desktop PC which has two 128GB Corsair Force GS SSDs in a RAID0 for the OS boot drive, after which installing Update 1 rendered the OS unbootable 95% of the time. 

Without Update 1 installed the system does not suffer from this issue. 

Performing a clean install of an Update 1 integrated ISO on a system with this RAID card also crashes the system during the configuring devices stage of setup, therefore it is not simply machine specific. 

The card I have is the original LSI model with IR P18 Firmware/BIOS and latest drivers from LSI dated December 4th 2013 from their official support site. 

http://www.lsi.com/products/host-bus-adapters/pages/lsi-sas-9211-8i.aspx#tab/tab4

It's also worth noting that this issue is also present with the included inbox Microsoft driver for the card.

I am happy to provide any crash dump/log files required for Microsoft support teams to investigate this issue further. 

Whether the issue sits with LSI or Microsoft is difficult to pinpoint at this exact moment in time. 

Greig

Answer 4

Hi,

Have you tried installing the device drivers in compatibility mode?

Answer 5

Same Issue - +1.