Windows 8.1 Start Menu Tiles Missing Icon

Question

Description of Problem:

 - Microsoft Outlook 2013 "live tile" on Windows 8.1 Start Menu is blank/missing. All I have is a solid blue tile, with no text or logo.

Troubleshooting steps taken so far:

 - Downloaded and ran the Modern UI App troubleshooter and check.

http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab

 - Ran the System File Checker tool (via CMD as Administrator)

      - sfc /scannow

Below is a screenshot of the issue:

Any advise would be appreciated,

Cory

Edit: There was a resolution:

Try SP1 for Microsoft Office 2013 :)

This solved the issue I was having! Thank you so much!

For anyone else who is experiencing the same troubles, this is what I did:

1. Goto Start Menu
2. Search for Windows Updates
3. Check for New updates
4. Install Service Pack 1 for Microsoft Office 2013
5. Reboot and enjoy your icons being back to normal!

Answer 1

Try SP1 for Microsoft Office 2013 :)

Answer 2

I had the same problem where all of my Office tiles on the start screen went blank suddenly for no apparent reason.

I went to Windows update in control panel and clicked the Office update.  I'm not sure if it was Service Pack 1 or not but it fixed the issue.

Thanks for the tip

Answer 3

All my Office 2013 tiles have disappeared, apart from the one for Onenote.  My Windows and Office installations are up-to-date.  I.e. I have Office SP1 installed.  Should I try and 'repair' (how ?) my Office installation ?

Answer 4

I was having a similar problem with a whole bunch of icon of programs I know I installed and could run, was missing from the Start Screen.

I stumble on the solution while trying to figure out why the "change PC settings" charm stopped working. 

From the desktop:

1. Navigate to "%ProgramData%\Microsoft\Windows\Start Menu\Programs"
2. Under the "View" menu, make sure "Hidden Items" is checked.
3. Go up one level to "**%ProgramData%\Microsoft\Windows\Start Menu**"
4. Right click on "Programs" and choose "Properties"
5. Go to the "General" tab and uncheck "Hidden"
6. Click "OK"
7. {Optional}  Under the "View" menu, uncheck "Hidden Items".

All of my missing tiles and icons instantly returned.

Good Luck.

Answer 5

For Windows 8.1

1. Go to Start
2. Click Search, Type in "Word" or "Excel" etc -
3. Right click the "Word" or "Excel" etc icon Choose "pin to Start"

4.  You'll see it as a tile