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Windows 8.1 fails to install device drivers - Data is Invalid & "UpdateDriverForPlugAndPlayDevices: error".

Anonymous
2014-01-03T21:57:07+00:00

When I attempt to install device drivers via their installer or by using "update driver" in device manager, the install fails with the message "Data is Invalid".

For instance, the MTP USB driver to enable access to my old mp3 player fails when I do this:

  1. Plug in the device into a USB port.
  2. Open device manager which show the device with a yellow exclamation mark.
  3. Double-click on the device to bring up the device properties.
  4. Click on "update driver" and click on "Searc automatically for updated driver software".

At this point the install process shows a dialog box that states:

"Windows encountered a problem installing the driver software for your device

Windows found driver software for your device but encountered an error while attempting to install it.

MTP USB Device

The data is invalid"

This error also occurs when attempting to do the same for my WD USB ext HDD. Also, this particular driver is offered by Windows Updates which also fails to install with error code 0x800700D.

A different error occurs when attempting to install the driver for my jMicron eSATA controller. The install fails with message "UpdateDriverForPlugAndPlayDevices: error". I'm not sure if this problem is related to the first or not.

I have tried a number of things but no joy. These include:

Ran sfc /scannow (no problems).

Checked permissions on the various registry keys relating to PCI and USB devices (they seem ok).

Ran sigverif which report no problems.

Ran the windows update troubleshooter.

Any help is appreciated.

Cheers

Windows for home | Previous Windows versions | Devices and drivers

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  1. Anonymous
    2014-01-07T19:44:08+00:00

    Hi Eliyas,

    I have put the logs files here:

    https://drive.google.com/folderview?id=0B9eUE0qrGlEUMEdrSFhBMEVMYnc&usp=sharing

    The DeviceInstallDisabled reg entry does not exist. Here is the deviceinstall key:

    And here are the parameters:

    BTW: I tried to install the new nvidia drivers this morning which failed with the "Data is invalid" message.

    6 people found this answer helpful.
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  2. Anonymous
    2014-01-08T02:18:14+00:00

    From an elevated command prompt, run the following command and then quickly try to install the driver and see if that succeeds.

    net start DeviceInstall

     You have to do it quickly to make sure the service doesn't idle stop on its own.

    -Eliyas

    17 people found this answer helpful.
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  3. Anonymous
    2014-01-08T18:29:42+00:00

    Hi Eliyas,

    I have found the cause of the problem. Somehow or other, the System Events Broker had been set to Manual instead of Auto.

    I reset it to Auto and rebooted and the problem appears to have gone away.

    It would have been nice if there had been a useful error message because then a lot of time and frustration could have been saved.

    Thanks for your help

    Cheers

    John

    1 person found this answer helpful.
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  4. Anonymous
    2014-01-09T13:38:52+00:00

    Hi John,

    Thank you for the reply.

    Good to know that you have resolved the issue. Please do let us know if you need any help with Windows, we're here to assist you.

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  5. Anonymous
    2014-01-12T19:36:24+00:00

    Hi,

    I have the same problem but i don´t know how to set the System Events Broker.

    Can you describe how, please?

    Thanks for your help

    Mira

    2 people found this answer helpful.
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