Windows 8.1 fails to install device drivers - Data is Invalid & "UpdateDriverForPlugAndPlayDevices: error".

Question

When I attempt to install device drivers via their installer or by using "update driver" in device manager, the install fails with the message "Data is Invalid".

For instance, the MTP USB driver to enable access to my old mp3 player fails when I do this:

1. Plug in the device into a USB port.
2. Open device manager which show the device with a yellow exclamation mark.
3. Double-click on the device to bring up the device properties.
4. Click on "update driver" and click on "Searc automatically for updated driver software".

At this point the install process shows a dialog box that states:

"Windows encountered a problem installing the driver software for your device

Windows found driver software for your device but encountered an error while attempting to install it.

MTP USB Device

The data is invalid"

This error also occurs when attempting to do the same for my WD USB ext HDD. Also, this particular driver is offered by Windows Updates which also fails to install with error code 0x800700D.

A different error occurs when attempting to install the driver for my jMicron eSATA controller. The install fails with message "UpdateDriverForPlugAndPlayDevices: error". I'm not sure if this problem is related to the first or not.

I have tried a number of things but no joy. These include:

Ran sfc /scannow (no problems).

Checked permissions on the various registry keys relating to PCI and USB devices (they seem ok).

Ran sigverif which report no problems.

Ran the windows update troubleshooter.

Any help is appreciated.

Cheers

Answer 1

Hi Mira,

Thank you for the reply.

Please do let us know if you need any help with Windows related issues, we're here to assist you.

Answer 2

Okay. I have an HP Pavilion Touchsmart 15-n020us. I am having this problem and when I hit stop to stop the Events Broker, it gives me:

Windows could not stop the System Events Broker service on local computer.

Error 5: Access is denied.

Mine is set to manual and I cant install any drivers. Please walk me through, step by step.

Thank you.

Answer 3

If It data is Invaild Make sure that 

Device Install Service

device setup Manager

And

Device association Service

Is Enabled 

hope this work 

Work for me

Answer 4

From an elevated command prompt, run the following command and then quickly try to install the driver and see if that succeeds.

net start DeviceInstall

 You have to do it quickly to make sure the service doesn't idle stop on its own.

-Eliyas

Very Thank, Eliyas Yakub

Answer 5

Hi,

Thank you for the reply.

Please do let us know if you need any help with Windows related issues.