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Exchange 2016 DAG with 2 mail servers, and 3 mailbox databases. We started with 2 databases and decided to create a 3rd. All users in the newly created database cannot get free/busy information for the users in the other 2 databases. They can however, see free/busy for the other users who have mailboxes in their database. Users in the other 2 databases can see free/busy for the users in both of their databases, but not the users in the newly created database. All policies are being applied correctly, and Outlook is configured correctly. All users can send and receive mail to each other no matter what database they are in. Thanks in advance for any help with this.
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Hi @Steve Payne ,
Is there any error message when users fail to check the free/busy information in the other databases?
Any relevant logs in the Event Viewer?
How about moving one of the users' mailbox from the newly created database to any one of the old databases?
Besides, it's suggested to try moving the newly created database to the other mailbox server and see how it goes:
Move-ActiveMailboxDatabase <newdb> -ActivateOnServer <servername>
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Hello YukiSun,
The messages I am getting when I try to look at free/busy for the user who is on the new database are No information No free/busy information could be retrieved. The recipients server could not be contacted. Contact your administrator. We will move one of the mailboxes to see if that fixes the issue.
Thanks,
Steve
Thanks Steve for getting back with the error message. And have you noticed any clues in the event viewer?
As regards to moving the mailbox, just feel free to have a go at your convenience and share the result here.
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Hi @Steve Payne ,
I am following up to see if there is any progress on this issue. Thanks!
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