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USB Keeps disconnecting and reconnecting randomly even though the USB selective suspend is disabled Windows 8

Anonymous
2015-12-16T20:21:01+00:00

My USB Keeps disconnecting and reconnecting randomly even though the USB selective suspend is disabled and the "allow the computer to turn this device off to save power" option in the device manager is unchecked as well. I even tried Super-Charger (people who have MSI Laptop might know) and nothing.

This problem occurs when i use an extension cable to get better signal for my HSPA modem.

Btw i should also point out that both USB 2.0 and 3.0 have the same issue.

My PC:

MSI Intel Core i7 4th gen 8 GB RAM NVIDIA GeForce 750m Windows 8

Windows for home | Previous Windows versions | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2016-12-13T19:54:15+00:00

    Have you tried some of these steps to resove your USB problems?

    http://vkrepair.com/msi-super-charger/

    Let me know how it works!

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  2. Anonymous
    2015-12-29T09:58:14+00:00

    Hi,

    Thanks for the update.

    Happy to know that the information worked. Please do let us know if you face any other issues with Windows in future. We will be glad to assist you.

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  3. Anonymous
    2015-12-28T20:25:24+00:00

    yeah it kinda helped and thanks for ur time

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  4. Anonymous
    2015-12-28T10:39:09+00:00

    Hi,

    As you mentioned “do u know anything about XHCI settings in the BIOS”, I would like to inform you that we don’t have any information about the setting as I suggest you to contact the hardware team of your manufactures as they will be the best person to assist you with this issue.

    Hope this information helps. Please let us know if you need any other assistance with Windows in future. We will be happy to assist you.

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