How can I get Authenticator to work on my phone?

Serge Lauper 1 Reputation point

I had a serious problem with the app Authenticator on my newly bought phone today. At some point, the screen got locked and I couldn't unlock it. I entered the last password, the password I use for my Microsoft Account. It just wouldn't work. Currently, all my accounts are working. I have extracted a security code for my Microsoft Account. I want to make sure that my accounts are protected. And I have nothing to hide. I tried many things today, trying to contact support. It didn't go through. So this is me asking for someone who is knowledgeable if they have an idea how I can get the Authenticator app to work. Thanks for your time. Best regards, Serge Lauper

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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