Windows explorer crash on copy and paste in Win7

Question

Windows explorer stops working when I copy and paste any file. This has just started happening today.  Cut and paste works.

This is the detailed report

Source

Windows Explorer

Summary

Stopped working

Date

‎27/‎05/‎2016 10:15

Status

Report sent

Description

Faulting Application Path:    C:\Windows\explorer.exe

Problem signature

Problem Event Name:    APPCRASH

Application Name:    Explorer.EXE

Application Version:    6.1.7601.23418

Application Timestamp:    570898dc

Fault Module Name:    psdprotect.dll

Fault Module Version:    3.1.76.0

Fault Module Timestamp:    4aa9003b

Exception Code:    c0000005

Exception Offset:    00000000000012db

OS Version:    6.1.7601.2.1.0.768.3

Locale ID:    2057

Additional Information 1:    b303

Additional Information 2:    b3036ebbffbc1c2f88d0201c1b4a1ca4

Additional Information 3:    9fa6

Additional Information 4:    9fa638b9ad0eb9069c0c9d82d630b2ea

Sending report does not yield a solution

Answer 1

Psdprotect.dll with description egisPSDP from company Egis Technology Inc. belonging to product MyWinLocker.

My winlocker is probably the culprit.  I would remove it

Answer 2

Uninstalling MyWinlocker fixed problem.

Don't understand why it suddenly started interfering with copy paste.

Answer 3

Psdprotect.dll with description egisPSDP from company Egis Technology Inc. belonging to product MyWinLocker.

My winlocker is probably the culprit.  I would remove it

Uninstalled mywinlocker using the control panel uninstall programs feature and my copy and paste to move files now works again.

Answer 4

Follow the manual way of Uninstalling MyWinlocker and everything will work fine

Manually Uninstall MyWinLocker via Control Panel

1. Use the Administrator account to run the system and restart computer to boot into the Safe Mode.

On Windows 7:

• Reboot the computer, tap the F8 key as soon as you see the Windows’ logo appearing, select the Safe Mood and press Enter key.

On Windows 8:

• Access the Run dialogue by pressing the Windows + R keys, type “msconfig” and click on OK.

• Click the Boot tab in the System Configuration interface, check the “Safe boot” box and click on OK. Then your computer will boot into Safe Mode after it restarts. (Notice: after the uninstall is finished, you should first uncheck the “Safe boot” box in this tab and then reboot your PC).

2.Shut down the program you want to uninstall completely in Task Manager.

• Right click the taskbar on the bottom and click Task Manager in the list (or click Ctrl + Alt + Del to activate it).

• Choose MyWinLocker application and its background processes in the Processes tab and click End Task to terminate them.

3.Remove target program by activating the default uninstaller in the Control Panel.

On Windows 7:

• Hit the Windows key on your keyboard  and select the Control Panel in the list. Click on Programs in Control Panel interface, right click the MyWinLocker and click on Uninstall to remove it.


On Windows 8:

• Right click on the Start icon and click on Control Panel ( or move your mouse cursor to the lower-right corner to open it from Settings). Click on Programs and Features in Control Panel, right click the MyWinLocker, click on Uninstall/Change and then follow the prompts to complete its uninstallation.

How to Manually remove MyWinLocker Remnants

After the MyWinLocker application has been uninstalled from the control panel,  you are supposed to reboot the computer and then search the system to see if there is any MyWinLocker leftovers. 1). Registry entries:

• Right click on the Start icon > click on Search > type “regedit” in the box and press Enter key to activate Windows Registry Editor.

• Navigate to:

HKEY_CURRENT_USERS\ Software

HKEY_LOCAL_MACHINE \ Software

> search for the folders with the name of MyWinLocker or Egis and delete them.

Notice: You should be noticed that the last step are only recommended for those who are proficient in computer operating. Any unintentional mistake made during this manual operation might potentially pose dangers to the Windows system. In case of any mis-operation in this deletion part, we strongly recommend you to apply Max Uninstall for safe removal of MyWinLocker components. 2). Files or folders:

• Go to:

My Computer > C:\Program Files (x86) \ > EgisTec IPS

My Computer > C:\Program Files (x86) \ > EgisTec MyWinLocker

> right click these folders and click Delete.

This article provides a detailed instruction about how to uninstall MyWinLocker from your computer, both automatically and manually, and the former removal method is much more recommended for those uninitiated users. As a simple, convenient, prompt program uninstall tool, Max Uninstall has a friendly wizard interface and is easy to operate.Why not have a try on it right now? Let’ s do it!

Answer 5

I had the same problem, which occurred after a Windows Update which consisted of

KB3035583, KB3156417, KB3123862 & KB3139923. KB3035583 was "Recommended", the others "Optional".  In the light of this, and the old adage "whatever you changed last is the probable cause", I decided to perform a system restore from the restore point created by the Update. The problem disappeared. This suggests to me that the old maxim  is likely to be true in this case. Removing an item of Software (MyWinLocker) which I regard as very useful & which has been running reliably for the last 7 years seems to be far too extreme an action.

Which of the 4 updates may have provoked this I haven't investigated - not worth the effort at the moment.  I understand that there have been previous instances of similar Windows Explorer  failures associated with extra  associated .dlls  ( which show on right click on file or folder), tho' I haven't noticed an explanation as to why this may happen, ie how this works.

Can someone explain, & can Microsoft accommodate MyWinLocker in a future update?