Account temporarily blocked

Question

Microsoft blocks my email account each 3 ou 4 days. When I try to send an email I receive the message: Hello Carla Bizarro,
We noticed some unusual activity in your Outlook.com account. To help protect you, we've temporarily blocked your account.
Why are you seeing this?
Someone may have used your account to send out a lot of junk emails or something else that violates our Terms of Service.
How can you unblock your account?
The fastest way to unblock your Outlook.com account is to verify your account.
If you haven't setup a mobile phone in your account, please contact Customer Support.
Thanks,
The Outlook.com Team

I don't know why this happens. When I check my recent acess it is my acess and I don´t see any acess which is not mine. Could you please help me to end this problem? Thank you. My email is carla.bizarro@harsh.com .pt

Answer 1

Hi,
Thank you for your post.
According to your description, the issue is related to your Outlook account security issue. You can get support from Outlook.com users in Community forum, or get help by selecting Contact Support below: Please check the information in the link below:
Unblock my outlook account
https://support.microsoft.com/en-us/account-billing/account-has-been-locked-805e8b0d-4141-29b2-7b65-df6ff6c9ce27
Account has been locked
https://support.microsoft.com/en-us/account-billing/account-has-been-locked-805e8b0d-4141-29b2-7b65-df6ff6c9ce27
Hope this helps and please help to accept as Answer if the response is useful.
Best Regards,
Carl