Registration of the Hyper-V is Not Complete - Azure Migrate

ySayQNmK 1

Hi,

I'm doing a test migration of one of our servers to understand the process. I've installed the appliance and got assessed the servers. I've successfully installed the siteRecoveryServicesProvider and seemingly registered it (it shows connected in the registered hyper-v hosts) but when I try and start a replication, and pick Hyper-V it says it's not registered. With a link back to the siterecoveryservicesprovider install screen. THere's a finalize button at the bottom. I click it, and it says it will take 15 minutes to complete, but the same problem occurs (over 24 hours later), done this a couple of times now.

There're no outbound ports being blocked, I wouldn't be expecting any inbound ports to be required? Am I missing something?

This also happened when I attempted the same task around a year ago, within the same on-prem infrastructure (that got abandoned due to the Covid situation).
I'm using a different Tenant this time, and also the firewall has been replaced (a DrayTek 3900 by a Watchguard M370).

Any help on why this doesn't work?

SadiqhAhmed-MSFT 45,181 Reputation points Microsoft Employee

2021-02-15T19:56:23.09+00:00

@ySayQNmK Sorry for the painful experience. Do you see an option to remove/delete registration for that server?
It might be possible that some orphan registration entry is causing this issue.
Patrick ONeal 0 Reputation points

2023-09-13T12:34:35.37+00:00

I am also experiencing this same issue, unable to find a reason why. Is there any help available on this?
SadiqhAhmed-MSFT 45,181 Reputation points Microsoft Employee

2023-09-15T14:48:21.3966667+00:00
@Patrick ONeal If you are seeing the error message "Registration of the Hyper-V is Not Complete" in Azure Migrate, it means that the Hyper-V host has not been registered successfully with the Azure Migrate service. This error can occur due to various reasons, such as network connectivity issues, incorrect credentials, or issues with the Azure Migrate service.

To troubleshoot this issue, you can try the following steps:

Check network connectivity: Ensure that the Hyper-V host has network connectivity to the Azure Migrate service. You can try pinging the Azure Migrate service endpoint to verify connectivity.

Verify credentials: Ensure that the credentials used to register the Hyper-V host are correct. You can try re-entering the credentials and then try registering the host again.

Check Azure Migrate service status: Check the Azure status page to see if there are any known issues with the Azure Migrate service. If there are any issues, wait for them to be resolved and then try registering the Hyper-V host again.

Check Hyper-V host logs: Check the logs on the Hyper-V host for any errors or warnings that might provide more information about the issue. The logs are located in the following directory: C:\ProgramData\ASRLogs.

Restart the Hyper-V host: Try restarting the Hyper-V host and then try registering it again.

Check Hyper-V host registration status: Check the registration status of the Hyper-V host in the Azure portal. If the registration status is "Failed", click on the "Failed" status to view more details about the failure.

If none of the above steps resolve the issue, you can contact Azure technical support for further assistance.
SadiqhAhmed-MSFT 45,181 Reputation points Microsoft Employee

2023-09-18T05:58:37.2233333+00:00

@Patrick ONeal Have you had a chance to see the previous response? If the suggestions were helpful, click “Accept Answer” and Up-Vote. Feel free to reach out to us if you've additional questions in this regard.
SadiqhAhmed-MSFT 45,181 Reputation points Microsoft Employee

2023-09-19T10:02:39.4066667+00:00
@ySayQNmK and @Patrick ONeal We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.

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Registration of the Hyper-V is Not Complete - Azure Migrate

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