[Solved] Windows Update Error 0x80070057

Question

I have two laptops that were updating fine until the last Tuesday updates. Both are Windows 10 v 1703, one is a Home edition, the other Pro. They were completely updated until now.

I am getting  Error 0x80070057 on all updates (Windows and Office). The retry button is there, but they always fail. I tried the troubleshooter that only found I have pending updates.

I had to manually install all the updates.

I have read some previous threads with this error. None of the solutions suggested there worked.

Thanks for any help.

Answer 1

Problem solved!

In the end it was a third party software called Cybereason Ransomefree v 2.2.5.1. On one PC I uninstalled and the updates and store started working again. On the other PC I updated Ransomefree to **v 2.3.0.**0 and it solved the problem. 

Thanks to Erik from Superuser from coming up with the answer.

So mark this as solved. :)

Answer 2

Hi,

To better assist you, we would like to know the following:

• You've mentioned that you had to manually install the updates, did you use the Media Creation Tool or the Microsoft Update Catalog?
• What is the exact Windows 10 build (OS build) are you currently using? You may refer to this link on how to check it.
• Did you make any changes prior to this issue?

Looking forward to your response.

Regards.

Answer 3

1. For Windows update I used Microsoft Catalog, for Office updates I used Microsoft Download Center.

2.The Os build after the updates is 15063.413. I don't know what it was before the updates.

3.No changes whatsoever were made to either laptops before or after the error.

Answer 4

We appreciate the information you provided. For us to further isolate this issue, we suggest that you run the System File Checker tool to scan for corruptions in Windows system files and restore corrupted files. You may refer to this article for the steps.

If the issue still persists, kindly follow the steps provided on this link on how to reset Windows Update components. Reset Windows Update components.

Note: Follow the steps in this article carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.

Should you need further help, feel free to share it with us.

Answer 5

1. I have run sfc /scannow on both laptops - no errors found.
2. I have reset windows update components per the article https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components

After a restart, checking for updates finds several Windows , Adobe flash and Office updates. They all fail to install with error 0x80070057.

Any ideas? 

After reading some more similar posts I see that I get the same error when trying to download or update from the Microsoft Store app .