[Solved] USP10.dll Bad Image Error

Anonymous
2017-07-13T01:21:07+00:00

I've been getting USP10.dll errors for the past month since after a Windows 10 update back on the 14th of June. I've tried everything from:

  • Full clean Windows 10 Install with the wipe hard disk option.
  • I've tried "sfc /scannow" in command prompt as an Administrator. I've even created the folders "C:/Windows/WinSxS/Temp/PendingDeletes" and "C:/Windows/WinSxS/Temp/PendingRenames". Even tried it on Safe Mode. As mentioned on another forum page here. It throws an error after 50% is done. post
  • I've also tried "dism.exe /online /cleanup-image /scanhealth" in the command prompt and it throws an error that the file or directory is corrupted after a certain percent. My hard disk can't be damaged since I've only had this PC like half a year brand new now. post
  • I've tried a full scan disk check.
  • I've even tried System Restore point before a full Windows 10 install but the restore points are corrupted. I think it was the Linux Subsystem for Windows but I could be wrong.
  • I've sent multiple feedback on the error report and got no reply yet.

So far this dll effects the following programs with bad image errors:

  • Flash Player - Installer version for Opera browser. It seems to work after installing even though the error occurred during installation.
  • GIMP - Image software. Can't start the program.
  • LibreOffice - Free office software. Can't start the program.
  • Opera - Browser. The portable install works but not the proper install. I'm not able to assign links to open with that browser due to it being a portable install.

Other program problems are:

  • Node.js - The installer returns an error code but I can't verify if it's caused by the dll since the error message is different.
  • Visual Studio Code - Can't run Node debugger and it's throwing some type script error.

On one page I've read I can replace the dll file with one from another computer but this is the only one with Windows 10 I have. I'd prefer a clean 100% safe clean source if possible from a Microsoft trust domain since I've read installing dll from web can cause issue without using the proper installers for them.

I've ran AVG, Avast and Malwarebytes free anti virus and no infections found. I did catch some malware time before the dll error occurred which I cleaned off my system successfully. Everything was fine for a short while. It's unknown how I got it since I had anti virus running and I scan stuff before running them.

This is the last place for me to post. I don't know what else to do except wipe all the hard disk partitions 100% and install Linux.

Windows for home | Windows 10 | Performance and system failures

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Anonymous
2017-07-26T10:30:34+00:00

To further assist you with your concern, we recommend that you use an installation media to restore your computer. You may refer to the steps below:

  1. On a working computer, go to the Microsoft software download website.
  2. Download the media creation tool and then run it.
  3. Select Create installation media for another PC.
  4. Choose a language, edition, and architecture (64-bit or 32-bit).
  5. Follow the steps to create installation media, and then select Finish.
  6. Connect the installation media you created to your nonfunctional PC, and then turn it on.
  7. On the initial setup screen, enter your language and other preferences, and then select Next. If you're not seeing the setup screen, your computer might not be set up to boot from a drive. Check your computer manufacturer's website for info on how to change your PC's boot order, and then try again.
  8. Select Repair your computer.
  9. On the Choose an option screen, select Troubleshoot. From there, you can restore from a system restore point by selecting Advanced options > System Restore. This will remove recently installed applications, drivers, and updates that might be causing your computer problems. Restoring from a restore point won’t affect your personal files.

Do update us with the result and if you need further assistance.

Regards.

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  1. Anonymous
    2017-08-03T04:40:08+00:00

    I've solved the problem by performing a full partition wipe of the primary HDD and clean installed Windows 10 from a DVD created with MediaCreationTool.exe.

    Oddly, the built-in Windows 10 recovery didn't work and took like 6 hours. The clean install only took like half a hour.

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  2. Anonymous
    2017-07-21T08:42:46+00:00

    The error that you received may arise if the Windows Modules Installer service is disabled. We recommend that you change the startup type of the Windows Modules Installer service to Manual and try to run the System File Checker one more time. You may refer to the steps below:

    1. Press Windows + R keys on your computer.
    2. Type services.msc and click OK to open the services window.
    3. Locate the service named Windows Modules Installer and double-click on it.
    4. Change the Startup type to Manual.
    5. Click on OK to apply the changes.
    6. Close all the windows and restart your computer.

    Let us know the outcome and if you need further assistance.

    Thank you.

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  3. Anonymous
    2017-07-16T00:47:30+00:00

    I've just tried Safe Mode and a Clean Boot. The issues still occurs.

    This is the dll error I get for trying to start GIMP image software.

    This is the error I get when I try to install Node.js.

    This is the error I automatically get when I have my js file open in Visual Studio Code.

    The More Information button option brings up this page: https://code.visualstudio.com/docs/languages/javascript#\_automatic-type-acquisition

    This is the error it throws when I try running the Node.js debugger on Visual Studio Code. The js script works fine since I'm currently running it on another device.

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  4. Anonymous
    2017-07-15T09:21:42+00:00

    Hello,

    USP10.dll is the Uniscribe Script Processor, which handles the proper formatting of text. The error that you received can be caused by a virus or malware infection, which has corrupted the USP10.dll file. For us to efficiently assist you with your concern, we would like to ask a few questions:

    • Are you still getting the error message when you start your computer in safe mode?
    • What is the error message that you are getting when you're trying to run the Node debugger?

    For the meantime, we recommend performing a clean boot on your computer to eliminate software conflicts that may have occurred. After performing a clean boot, start your computer in normal mode and check if the issue persists.

    Note: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the knowledge base article to boot the computer in normal startup after resolving the issue.

    We look forward to your response.

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