troubleshooting chat function in MS teams.

Question

I have a group in teams some of the members cannot see group in chat mode. she can see and write in the group in team app.
I have try to search for the group call “efterkritik” but she can't see group chat. Same problem online and the desktop version.

Answer 1

Chat and Teams are two different entities. You won't see the same thing in Chat that you see under Teams. If you have a chat that they don't see, then they need to be added to the group chat with the name as it's different than the Team listed under Teams.

Answer 2

Hello,

Looks like the team is hidden from the group membership and we need to set it back using a set of PowerShell commands as below:

Here's the PowerShell commands to change the hidden setting so the Group appears in Outlook for all Team members:

Run the command in PowerShell one by one:

Set-ExecutionPolicy RemoteSigned
$UserCredential = Get-Credential
$Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://outlook.office365.com/powershell-liveid/ -Credential $UserCredential -Authentication Basic -AllowRedirection
Import-PSSession $Session

Now, get the current settings.

Get-UnifiedGroup "TeamName" | fl *hidden*

Check the values set as True or False. Here is my Team's account settings.

HiddenGroupMembershipEnabled : False
HiddenFromExchangeClientsEnabled : False
HiddenFromAddressListsEnabled : False

Our interest is to set HiddenGroupMembershipEnabled as False and run the following cmdlet to fix the issue

Set-UnifiedGroup -identity "TeamName" -HiddenGroupMembershipEnabled:$false

Thanks,
Manu

Answer 3

Hi SimonKajDall-5164!

As ChrisWebb said, Teams and chat are two different tabs. If you want to chat with someone, you can select “chat” but if you want to chat in channels you need to choose “Teams”. In other words, channel cannot show in “chat”.

I did a test in my environment and the phenomenon is the same as yours.