Regarding Network Drive Disconnect Issue after Win 10 version 2004 upgrade

Rakesh kumar 191 Reputation points

Hi, Recently we have upgraded Windows 10 2004 in our Laptop and workstation, But since upgradation we are facing an issue with Network drive and user complaining that every day their network drive get discconnected.
We have setup an auto batch on each user profile and when user login to laptop its run automatically and reconnect all the drive. In auto batch its showing internal error occurred error 53.
Can anyone guide how to solve this issue?

Windows 10 Network
Windows 10 Network
Windows 10: A Microsoft operating system that runs on personal computers and tablets.Network: A group of devices that communicate either wirelessly or via a physical connection.
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Accepted answer
  1. Rakesh kumar 191 Reputation points

    Hi All,

    This issue has been fixed. Actually our NetApp storage time was not sync with our AD due to that its giving the error while connecting the network drive.
    After configuring the NTP server setting in our storage this issue is fixed.

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  1. Sunny Qi 10,916 Reputation points Microsoft Vendor


    Thanks for posting in Q&A platform.

    May I know if the user can access to the Internet when network drive disconnect? And could you please help to provide related screenshot for further troubleshooting?

    Meanwhile, if the network drive can connect with running the batch?

    Best Regards,


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