"Ctrl + ;" stop working in word or excel after while.

Gs 96 Reputation points
2021-02-17T11:50:36.123+00:00

Hello,

We use Office 365. When start to editing an excel spreadsheet "ctrl + ;" working as expected but after a while nothing happens when click "ctrl + ;" . All other shortcuts working as expected. We have to restart excel.

Thank you.

Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
922 questions
Excel Management
Excel Management
Excel: A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.Management: The act or process of organizing, handling, directing or controlling something.
1,714 questions
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4 answers

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  1. Emi Zhang-MSFT 24,986 Reputation points Microsoft Vendor
    2021-02-18T08:44:43.767+00:00

    Hi @Gs ,
    Did you use third-part keyboard in Windows?
    I suggest you try to reset keyboard settings to default in Windows 10:
    https://www.thewindowsclub.com/reset-keyboard-settings-default-windows
    Any updates please let me know and I'm glad to help you.


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  2. Gs 96 Reputation points
    2021-02-19T19:03:08.44+00:00

    Thank you for your response. I will try it next week and let you know.

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  3. Gs 96 Reputation points
    2021-02-24T20:03:35.513+00:00

    We changed the keyboard and reset keyboard settings but neither worked.


  4. Gs 96 Reputation points
    2021-02-25T17:07:23.067+00:00

    Unfortunately we have already try that with no success....

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