Bot is not working as expected

Vladyslav Yashchuk 1 Reputation point
2021-02-17T10:42:14.71+00:00

Hi.

I have a bot with waterfall dialogs. Every dialog has couple steps and conditions to switch to another dialog using beginDialog or replaceDialog function. I've faced an issue of unstable work of the bot. I'm talking about a case when a bot at any random point of the dialog can't continue the dialog and switching to the start point in the main dialog. Unfortunately, I can't reproduce this behavior. Sometimes bot works properly and shows all dialogs as expected. But sometimes the bot ignores my quick replies and doesn't even start a dialog or lose context to continue the dialog. I've created conversationDataAccessor from conversationState and create dialogSet from that accessor. Sometimes created context function continueDialog returns DialogTurnStatus.empty unexpectedly.

I would appreciate for your help.

Azure AI Bot Service
Azure AI Bot Service
An Azure service that provides an integrated environment for bot development.
743 questions
0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. GiftA-MSFT 11,151 Reputation points
    2021-02-17T17:20:10.44+00:00

    Hi, please ensure that you are using the latest version of the BotBuilder and refer to the troubleshooting guide. The document provides information on how to debug a bot.

    0 comments