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Bad_module_info has stopped work

Anonymous
2017-12-11T01:25:36+00:00

Hi !

I've got a problem and it seems that I'm not the only one.

I would like to play to Arma 3 and after few times, my game crash and window says : "Bad_module_info has stopped work"

From what I read about on forums, it seems to be related to new w10 updates (1709 one)

Please help me to fix it because I begin to get really annoyed about.

Windows for home | Windows 10 | Gaming

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  1. Sumit 43,066 Reputation points Volunteer Moderator
    2017-12-11T02:52:53+00:00

    Please share the minidumps for a better analysis of the problem. Instructions can be found here:

    http://answers.microsoft.com/en-us/windows/wiki...

    1 person found this answer helpful.
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  2. Anonymous
    2017-12-17T02:16:25+00:00

    I have the same problem trying to play a game. There are no files in the Minidump. As the OP stated the game crashes, not Windows. To be clear, we are not getting a BSOD or having a crash in windows 10. It seems windows is making the game we are trying to play crash and we get  the "Bad_module_info has stopped working" message and game crashes.

    The game I am trying to play is an MMO called Echo of Soul Phoenix. I was able to play the game before the recent Creator update. Game mode appears to be disabled for this game in Windows 10. I am running Windows 10 Home version 1709, build 16299.125.

    3 people found this answer helpful.
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  3. Anonymous
    2017-12-22T22:58:57+00:00

    Hi Daniel,

    We would like to verify if you are still getting the "Bad_module_info has stopped working" error when playing games on your PC.

    If you need further assistance, you may reply to this post anytime.

    5 people found this answer helpful.
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  4. Anonymous
    2017-12-23T06:53:44+00:00

    Yes I just tried to play the game Echo of Soul and got the **"Bad_module_info has stopped working"**error when playing after about 4 minutes or so.

    3 people found this answer helpful.
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  5. Anonymous
    2017-12-25T00:47:03+00:00

    I updated my computer on the 22nd December and came to load GTA5 and it said I had to install 61.59GB worth of files again, basically the whole game needs installing? I went to the control panel and the game is showing as installed but it won't let me play it. 

    I loaded steam and tried it through there and a notification popped up saying that I need to play the game as an administrator.

    I right clicked on the desktop icon to ''run as administrator'' and it told me I needed to install the game. Before the update the game was working perfectly fine, coincidence?

    I decided to try another game through steam F13 and what a surprise...this game too isn't working. The screen was blanking out. I thought it might be my graphics card so i downloaded an update for it...as I thought the game still was acting up when I installed the update.  

    I've gone through and updated all the ness applications and non of my drivers are out of date. Now the issue I'm sure lies within this new update that I installed a few days ago. 

    I'm open to any suggestions that don't include uninstalling all my games, I'm a youtuber and I can't afford all this faf for an issue that's been caused by an update.

    TIA

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