Define the standard-APN for mobile connection on Windows 10

Question

All,

I got a brand new HP Elitebook 840 G4 (on Windows 10) with a Qualcomm Snapdragon X5 LTE-module. I'm using a t-mobile data-plan.

Immediately after inserting the SIM-card, a new APN was set up automatically. The problem now is that I have 3 APN-profiles, when it comes to my mobile connection:

1. automatic selection
2. modem-provisioned-profile
3. t-mobile

Whenever I allow Windows 10 to manage the profiles, it obviously selects the "automatic" that seems to point to the "modem-provisioned-profile", which can't connect to t-mobile. Everytime I use the mobile connection, I need to disconnect, select option 3 (APN: t-mobile) manually, connect again.

For some reason, I can't delete the modem-provisioned-profile (the button is greyed out), even though I will actually never need it.

Second option I thought of was to change the order, so that automatic points to option 3 or that option 3 somehow is "promoted" into option 1. I guess the registry would be the right place to do this.

Can anybody out there help me with that matter? I don't expect it to be too hard... you "just" need to know, where :-)

Thanks & regards,

Bobby

Answer 1

did you managed to solve this issue?

I have exaclty the same issue, on an HP Elite X2 with a Snapdragon X5 LTE

I have the exact same issue as well on the Elite X2. I have 5 devices and all have been rebuilt  using the same image. 3 work but 2 don't. The 2 that don't work have a different firmware on the Snapdragon X5 LTE than the other ones and I can't find an update anywhere.

To get them to work, you can manually change to a monthly option and then the Default APN becomes activated and all the info is filled in. When the machine reboots though, it reverts to automatic and internet doesn't work - shown by empty APN and username fields when viewing the APN.

I have tried removing this modemprovisioningprofile using Netsh and also found settings in the registry that relate to the profiles but I'm stuck now.

HKLM\SOFTWARE\Microsoft\WcmSvc\ and then check the CMPOL key

HKLM\SOFTWARE\Microsoft\WcmSvc\Connections\WWAN lists all the profiles associated with the Mobile connection

Any help would be appreciated.

Edit. I think I've sussed it. I installed the lasted drive sp81127 which updated the firmware as well on the SnapdragonX5 LTE. I then reapplied my image again as the firmware had updated and it worked. No more "modem-provisioned-profile" and automatic connection worked as it should.

Answer 2

did you managed to solve this issue?

I have exaclty the same issue, on an HP Elite X2 with a Snapdragon X5 LTE

Answer 3

Hi Bo-kee, are you able to edit the details of the other 2 APN details (Password, UserName and APN), then they would all point to the same server . . .