Trojan:Win32/Bluteal.B!rfn

Anonymous
2018-06-18T14:43:04+00:00

been getting this trojan message through windows 10 defender periodically today which gets quarantined by defender. malewarebytes, microsoft safety scanner and adwcleaner do not find anything, is Trojan:Win32/Bluteal.B!rfn a false positive by windows 10 defender.

Windows for home | Windows 10 | Security and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-06-18T20:41:49+00:00

    microsoft says not malware in my opinion its a false positive, but im curious as what triggers it, i never open attachments in emails and very rarely download programs, i will let you know if i get any more info. thanks for your time it's very much appreciated

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  2. Anonymous
    2018-06-18T15:21:06+00:00

    Click Start > Settings > Apps > Apps & features

    Look through the list for any entries for suspicious software installed

    Select it then click uninstall

    Reset all your web browsers to their original factors state

    In Microsoft Edge - Click Start > Settings > Apps > Apps & features > Microsoft Edge

    Select it, click Advanced options > Reset

    Reset Chrome settings to default - Google Chrome Help

    https://support.google.com/chrome/answer/329621...

    Refresh Firefox - reset add-ons and settings - Mozilla Support

    https://support.mozilla.org/en-US/kb/refresh-fi...

    Use Malwarebytes to scan and clean the computer.

    https://www.malwarebytes.com/

    Also use ESET Sysrescue offline scanner to scan and clean the computer, see instructions in the following article:

    https://www.groovypost.com/howto/clean-virus-in...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  3. Virginia M 41,280 Reputation points Independent Advisor
    2018-06-18T14:52:25+00:00

    Upload the potential virus to virustotal:

    https://www.virustotal.com/#/home/upload

    Defender should show you the file/folder which has been quarantined.

    If it says it’s OK then it’s a false positive, if not then you may wish to skip to part two of this:

    Try running these programs:

    MBAM free: https://www.malwarebytes.com/mwb-download/

    Eset online scanner: http://www.eset.com/us/online-scanner/

    Adwcleaner: https://toolslib.net/downloads/viewdownload/1-a...

    If these do not fully remove the virus/malware then it will be wise to register with a malware removal site to receive dedicated malware removal instructions, an expert will remain with you throughout the process until confirmation that your PC is 100% clean.

    Malwarebytes virus/malware removal forum:

    https://forums.malwarebytes.com/forum/7-windows...

    Bleeping computer malware/virus removal forum:

    https://www.bleepingcomputer.com/forums/forum22...

    Disclaimer - This post contains reference to non-Microsoft websites and there may be ads on the page for products & services including products frequently classified as a PUP (Potentially Unwanted Product). Please thoroughly research any product / service advertised on the page before you decide to use them. Your discretion is very much advised.

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  4. Anonymous
    2018-06-18T15:24:14+00:00

    thank you for replying so quick VirusTotal reports 67 virus vendors say its clean with 1 saying its unsafe. still dont know what caused this right enough.

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  5. Virginia M 41,280 Reputation points Independent Advisor
    2018-06-18T17:25:00+00:00

    It may be within an email or in a program recently downloaded.

    I had Norton & it would block every program update saying it was a virus - this was due to the file being less than 5 days old, it was very annoying.

    I’d say it’s a false positive. Upload the file to WD for analysis:

    https://www.microsoft.com/en-us/wdsi/filesubmis...

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